NC - Matthews - Instore Retail Banker

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Our Company

Celebrating 27 years of banking success, Woodforest strives to make every customer's personal banking experience simple and convenient.  We're committed to our motto of "Banking your way…EVERY DAY AND NIGHT!"

 

Your Future
Woodforest has many exciting opportunities that will put you on the path to career growth and advancement. You will learn how to “say yes” to our customers by providing innovative products and services and using some of the greatest technology around.  Our employees are encouraged to contribute and make a difference.  You'll be working along side an award-winning team with an impressive track record.

 

We pride ourselves on growing employees from within our own organization.  Your professionalism and enthusiasm are keys to an exciting and fulfilling future.  Our Leadership Development Program is an outstanding avenue to assist with your career development.

 

Qualifications

Demonstrate outstanding customer service
Understand and practice dual control
Maintain appropriate cash drawer levels
Balance a cash drawer daily while staying within set policy guidelines regarding overages and shortages
Process customer transactions courteously, timely and accurately
Issue and redeem travelers checks, savings bonds, money orders, and cashiers checks
Determine the necessity of placing a hold on items being presented for deposit
Remove deposits from the night depository and assist in the balancing of the ATM and vault
Resolve customer service issues to assure customer satisfaction and retention
Possess thorough knowledge of Woodforest bank products and services
Familiarity with bank products and services
Recognize selling opportunities and effectively cross-sell bank products and services
Analyze customer’s needs and assist in the selection and opening of new accounts, IRA’s, certificates of deposit, debit cards and other bank products
Refer potential customers to Woodforest Financial Services when appropriate
Be proficient in policies, procedures and bank regulations pertaining to teller and new account transactions
Participate in community activities to foster and develop customer relations

Benefits
Woodforest offers medical, dental, vision and life insurance, paid sick time, paid vacation, flexible hours, including both day and night shifts, and an opportunity to invest in your future through a 401k plan.