Phone Banker 1

Job Description: We Don t Want You! We only want the best!The most skilled, the most talented so don t bother us unless YOU are the best.A Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. An excellent Phone Banker will be able to handle 100-120 calls per day while maintaining a high level of customer satisfaction. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers banking concerns which can include some escalated issues. Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customers relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries. We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment. Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.We offer at least $11.50 minimum starting hourly wage plus quarterly incentive bonus pay based on sales performance. We offer more for highly qualified applicants.Please visit our Website at http://www.wellsfargo.com/careers and submit a profile for the Phone Banker position; requisition #3219532. You may email Shoreviewpbjobs@wellsfargo.com with questions. Minimum Qualifications: Six months customer service experience Demonstrates basic knowledge of PC skills including the ability to navigate computer applications in a Windows environment and have the proven ability to utilize multiple search engines. Must be available to attend a paid training course starting 6/23/08 between the hours of 8am and 4:30pm, Monday through Friday for 6 weeks. We have full time and part time shifts available. How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3219540 We do not acknowledge the Online Application.WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V. Email this job |