Product Manager

Product Manager

 

Company Description

AccountNow (www.AccountNow.net) is a fast growing, privately held company providing financial solutions to the estimated 40 million US consumers who have been turned away by banks. We offer customers prepaid accounts, similar to a bank account. Customers can use a range of products and services including both MasterCard and Visa prepaid card accounts, direct deposit, online bill pay, SMS text alerts, FDIC-insured deposits, and money transfers.

 

Position Summary

We are seeking a senior, energetic, and tech-savvy entrepreneur who is wildly passionate about developing a WOW offering and customer experience. The candidate should also demonstrate strong leadership experience working with internal cross-functional teams and external providers and partners.

 

Job Function

As a Product Manager, you will:Lead strategy, development and communications for key online features and services.Translate customer understanding into creation of product requirements.Work with product development, contractors, operations, and third party providers to deliver on-time and high quality implementation of releases.Develop and co-own our primary target customer segmentation strategy including “getting close to the customer” programs such as persona development, follow-me-home research, in-depth interviews, panels, advisory boards.Execute listening posts, usability reviews, and other research to continually enhance offerings.

 

Qualifications and Experience

Required Skills:

·  BA/BS or Technical degree

·  MBA optional

·  4-6 years proven product management experience (including complete project lifecycle) with a consumer internet company, consumer financial products company, and/or other consumer-focused organization.

·  Passion for understanding and working with customers

·  Good understanding of software and new web technologies.

·  Strong analytical and problem solving skills.

·  Strong interpersonal skills with focus on teamwork and ability to manage / foster relationships across multiple departments

·  Entrepreneurial, high energy, and flexible - ability to multi-task, prioritize, roll up sleeves and jump in, and deliver under pressure with limited time and resources.

 

Salary/Benefits: Salary & benefits commensurate with experience and job position

 

Location:  All jobs located in our San Ramon, CA office