Program Coordinator

JOB DESCRIPTION Program Coordinator– World Headquarters

 

 

JOB TITLE:   Program Coordinator  

 

DEPARTMENT:     HOPE Coalition America

 

LOCATION: Operation HOPE Inc., World Headquarters

  707 Wilshire Boulevard, Suite 3030 Los Angeles, California 90017

 

Accountability Review:

Ø Assistant Director

 

Position Overview:

Schedule and deliver OHI Services. Provide financial guidance and assistance and financial client management services to individuals, families and small business. Duties and Responsibilities including, but not limited to the following:

Disaster response:

HOPE Coalition America, in partnership with FEMA, responds to national disasters.  We are the financial recovery partner of FEMA, the Department of Homeland Security (Citizen Corps), and the American Red Cross.  HCA employees and volunteers (HOPE Corps Associates) provide HCA Services and referrals to other organizations and agencies.

Ø Work with HCA associates to ensure volunteers are effectively utilized

Ø Provide financial guidance & assistance and recovery services to individuals, families and small business

Community Seminars and Presentations:

Ø Coordinate, schedule and conduct Emergency Preparedness and Recovery Seminars

Ø Train HOPE Corps members to facilitate seminars

Ø Develop new outreach opportunities; collaborate with private, public and non-profit sectors to coordinate outreach efforts



HOPE Corps volunteers:

Operation Hope Inc.’s volunteer organization is HOPE Corps, which coordinates volunteers for all programs.  HOPE Coalition’s volunteers serve as Preparation and Recovery Seminar facilitators, disaster response coordinators, financial recovery client managers, and deliver on-the-ground financial recovery services. 

Ø Recruit volunteers and ensure they register through the OHI website

Ø Provide registration, login, and case management support to volunteers utilizing the Client and Volunteer Management System (CVMS)

Ø Assign client cases to volunteers who have registered, attended training, and completed the Confidentiality Agreement and Volunteer Questionnaire

Ø Report on volunteer activities to Managing Director and partner companies providing volunteers

 

Experience and Core Competencies:

Ø BA required; finance or accounting classes or experience required

Ø Must have 5-10 years work experience in financial services sector or other related field, preferably banking or commercial banking/finance.

Ø Bilingual English-Spanish preferred.

Ø Must have strong program coordination, organizational, written and verbal communication skills.

Ø Must have extensive experience working with Microsoft Office Suite or other information management systems. 

Ø Must be able to sit at a desk most of the day, use standard phone and computer equipment, lift and carry 25 lbs.

Ø Knowledge of financial planning, individual budget creation, consumer loan processing or servicing, accounting principles, all facets of mortgage lending.

Ø Desktop publishing, event planning, crisis management, community involvement and volunteer coordination are also helpful.

Other Job Specifications and Attributes:

Additional Attributes: Able to continually adjust priorities to meet shifting time demands.  The ability to provide compassionate guidance and assistance to individuals in crisis.  Build and maintain a professional relationship with volunteers which allow them to enjoy their experience as an HCA Associate. Financial planning and literacy, public contact, emergency preparedness and/or response, community involvement and public speaking. Corporate office is located in accessible high rise building in downtown Los Angeles.  If disaster area work is necessary, office and presentation facilities in disaster areas may not be ideal.  Must be able to work in various environments.

COMPENSATION: $35,000 – $40,000 a year based on experience plus a competitive health care package and 401K matching program

 CONTACT: To apply please send your resume to resumes@operationhope.org