Quality Assurance Manager

Descriptiono Use skills and knowledge to build a comprehensive and effective Quality Assurance program.
o Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.
o Apply established metrics to determine the readiness, quality, and operability of the TRS application and related processes.
o Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
o Conduct internal audits to measure and assure adherence to established QA standards and documentation.
o Develop and implement process for User Acceptance Testing
o Communicate test progress, test results, and other relevant information to project stakeholders and executive management.
o Manage all members of the quality assurance team, and ensure that aggressive deadlines are met.
o Train, coach, and mentor QA staff and other junior staff members.
o Plan and conduct performance appraisals of QA staff.
o Cultivate and disseminate knowledge of quality assurance best practices. Required Experienceo 5 years direct participation Quality Assurance Testing.
o At least 3 years direct experience managing all aspects of a QA team.
o Strong knowledge of system testing metrics, best practices and methodologies.
o Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
o Excellent PC skills and a general familiarity with programming languages, and SQL databases.
o Excellent understanding of the organization's goals and objectives.
o Excellent written and oral communication skills.
o Excellent coaching, listening, presentation, and interpersonal skills.
o Ability to communicate ideas in both technical and user-friendly language.
o Able to prioritize and execute tasks in a high-pressure environment.
o Keen attention to detail.
o Experience working in a team-oriented, collaborative environment. Required Educationo High School Diploma or equivalent
o Bachelor's degree, Technical Training Diploma and /or Certification CompensationNegotiable Click to Apply