Sales Account Representative

JOB CATEGORY Sales/Retail/Business Development COMPANY Fidelity National Information Services Fidelity National Information Services, Inc. (NYSE:FIS) is a leading provider of core financial institution processing, card issuer and transaction processing services, mortgage loan processing and related information products and outsourcing services to financial institutions, retailers, mortgage lenders and real estate professionals. FIS has processing and technology relationships with 35 of the top 50 global banks, including nine of the top ten. Nearly 50 percent of all U.S. residential mortgages are processed using FIS software. Headquartered in Jacksonville, Florida, FIS maintains a strong global presence, serving over 7,800 financial institutions and over 100,000 retailers in more than 60 countries worldwide. Sales Account Representative Fidelity National Information Services, Inc. (NYSE: FIS) is a leading provider of core processing for financial institutions; card issuer and transaction processing services; mortgage loan processing and mortgage-related information products; and outsourcing services to financial institutions, retailers, mortgage lenders and real estate professionals. FIS has processing and technology relationships with 35 of the top 50 global banks, including nine of the top 10. Approximately 50 percent of all U.S. residential mortgages are processed using FIS software. FIS is a member of Standard and Poor's (S&P) 500(R) Index and has been ranked the number one overall financial technology provider in the world by American Banker and the research firm Financial Insight in the annual FinTech 100 rankings. Headquartered in Jacksonville, Fla., FIS maintains a strong global presence, serving more than 9,000 financial institutions in more than 80 countries worldwide. For more information on Fidelity National Information Services, please visit www.fidelityinfoservices.com. Please apply online to our website! Summary:This position prospects and sells check and credit card services to new accounts and manages the base business by selling additional products.  Position will meet or exceed sales objectives of assigned territory (all of Kentucky and up to Springfield, Ohio) by promoting Certegy Check Services’ products and services through the use of professional sales techniques, effective time and territory management and all other tools provided and required by Certegy.  The position reports to the Regional Sales Manager. Qualification:• Bachelor’s degree required in related business/marketing/or business finance discipline (preferred).  • Excellent and proven communication skills: written, oral and presentation.• Minimum two to three years of direct sale experience with proven success and track record in exceeding performance objectives. • Fully understands the sales process and the necessary components.• Must be able to travel overnight as necessary and attend all Certegy sponsored meetings as required.• Effective and articulate interpersonal and human relations skills. • Demonstrates influence, persuasion and negotiation skills specifically with customers – external and internal. • Efficient personal productivity with the ability to manage and monitor individual results – including excellent time and organization management, sense of urgency, customer focus, proactive nature, with strong initiative and high energy level with the desire to improve performance at all levels.• Demonstrates excellent follow up skills for all areas of sales cycle.• Strong critical thinking skills – analyze and evaluate sales situations through needs assessment, question deeply in oral fact-finding and information gathering, etc.• Effective mathematical and financial skills – analyze and evaluate pricing and costing scenarios to offer the most viable value proposition.• Strong customer focus – oriented to promoting customer satisfaction, resolution and loyalty.• Meet and exceed sales targets.  Achieve maximum sales by tracking and evaluating individual performance ratios, identifying new prospects, and marketing company within the assigned sales territory.• Make a minimum of 250 new quality sales prospect calls each week – in person and over-the-phone.• Complete and deliver all required paperwork, e-learning courses, reporting, expense reports, sales pipelines, contracts and forecasts accurately and on time or as requested by management.• Experience with Payment Services industry and solutions preferred – but not required.Training:• Experience in participating in training for sales and product skills utilizing company delivery models (e.g., instructor-led classes, conference call learning, virtual classrooms, self-study, on-the-job training, etc.).Technical Requirements:• Proficiency with Windows-based PC applications including Excel; Word; PowerPoint; Lotus Notes; and Sales Force Automation programs.• Experience with Point of Sale terminal vendors and their programs – desired but not required. Responsibilities: (3 – 5 major responsibilities of the job): % of Time  1. Prospect and sell check and credit card services to new accounts by Maintaining a steady stream of prospective customers via cold calling, telemarketing and networking with third party referral sources.  Achieve monthly and annual assigned quotas.  75%2. With the assistance of the Account Management, effectively manage existing account base by selling additional products and services; refer and assist in resolving escalated customer problems and complaints; and maintain a strong/loyal relationship for continued business.  15%3. Complete required Regional sales reports, equipment orders, indoctrination requests, and other required updates through provided sales force automation tools. 10%