Senior Executive Secretary

1. Position Purpose and Objectives

To provide advanced secretarial and administrative support to the senior executives which involves exposure to sensitive information and high-level contacts necessitating considerable use of tact, diplomacy, discretion, and judgment.
 

2. Major Duties and Essential Functions


1.  Uses Service Standards in every work related interaction.
2.  Communicates with executive and administrative staff for the credit union and its subsidiaries to gather or convey information pertaining to executives' functions; acts as liaison between executive staff and his/her subordinates to ensure projects are accomplished as planned.
3.  May act as information source for credit union policies; responsible for distributing to appropriate staff in a timely manner; interprets data and develops new clerical methods to handle data and documents, including Intranet set-up and coordination.
4.  Performs complex research duties to obtain information; gathers and organizes data and prepares reports for review and action by others.
5.  May be involved with coordination of events and meetings.
6.  Performs advanced secretarial duties including taking and/or transcribing dictation; composing correspondence, reports, and memos; maintains files; making travel reservations; answers and directs telephone calls; coordinates schedules  and makes appointments; assesses/coordinates audio-visual needs.
7.  Records minutes at meetings; distributes minutes to those members; maintains records of minutes.  Plans and makes arrangements for aspects of these meetings.
8.  Determines priorities of inquiries and problems received from both internal and external sources; provides answers and information; refers problems to appropriate individuals and follows up to ensure that answers or information have been received by inquiring party.
9.  May provide coverage at receptionist desk.
10. Completes required courses outlined in the Individual Training Plan for this position and achieves at least 90% score on tests.
11. Completes annual recertification courses and skill based tests with a minimum score 90%.
12.  Other duties as assigned to achieve the goals of the department and the credit union.
13.  Maintains a working knowledge of BSA laws/regulations applicable to area of responsibility; complies with all BSA laws/regulations.
 

3. Positions directly supervised. None

4. Specific knowledge, skills, and abilities required for this position
Intermediate knowledge of personal computers including Microsoft Office, presentation software, and spreadsheets; type 60 wpm; shorthand/ transcription skills sufficient to take minutes; effective interpersonal, oral and written communications skills; basic reading skills; advance writing and problem solving skills; professional phone and business etiquette; ability to manage multiple projects while paying attention to details and performing tasks accurately; ability to make decisions, to exercise good judgment, and work with little supervision; knowledge of office procedures and the ability to handle sensitive information using tact, diplomacy, discretion, and good judgment.  May require extensive knowledge and use of MS Excel and PowerPoint.

5. Education: Equivalent to a high school education.
 
 Experience: Minimum five years similar or related experience; may  require legal secretary experience.
 
Would an equivalent combination of the above marked education and experience also be acceptable?  No

6. Certificates, licenses, etc. required for this position. None

Please visit http://www.recruitingsite.com/csbsites/arrowhead/JobDescription.asp?JobNumber=558259 for a complete job description and to apply online.