Senior Sales Tracking Analyst

Career Level: Experienced (Non-Manager) Education Level: Bachelor's Degree Company: First Citizens Bank Senior Sales Tracking Analyst POSITION DETAILTitle: Senior Sales Tracking AnalystStatus: Full-Time ExemptDays/Hours: M-F, 8-5LOCATIONBranch/Dept: Sales & Service Delivery - Information ServicesAddress: 4300 Six Forks Road, Raleigh, NC 27609State-City: US-NC-->REQUIREMENTSEducation: Bachelors DegreeExperience: 2 yearsBasic Qualifications: • Four year college degree • 2 years experience in Financial Services and/or Business AnalyticsOther Required Qualifications: • Advanced skills in Excel and Access• Demonstrated analytical and communication skillsOther Preferred Qualifications: • Salesforce.com experience• Cognos experience• Advanced MS office skills: Word, Outlook, Internet Explorer, Power Point• Visual Basic, SQL and MCIF Database experienceDESCRIPTIONTo assist the Managers of Sales and Service Information with the preparation, presentation and implementation of new system reports and enhancements.Some of the duties include: • Generating and analyzing information for market research/sales incentives & tracking. • Make recommendations for strategic planning, product development and direct mail for First Citizens Bank and affiliate Banks.• Design, test and assist with the implementation of the various Sales and Service Information databases and reports.• Provide accurate daily/monthly feedback of pipeline activity, customer relationship management, new account sales and customer household data to Executive Management, sales associates, tellers and departments.Established in 1898 and headquartered in Raleigh, N.C., First Citizens Bank specializes in meeting the financial needs of individuals, small to mid-sized businesses, professionals and the medical community. We employ more than 5,000 associates who are focused on helping our customers achieve a lifetime of success. With more than $15 billion in assets, First Citizens is one the largest family-controlled banks in the United States. First Citizens operates more than 340 branches in North Carolina, Virginia, West Virginia, Tennessee and Maryland. For more information, visit firstcitizens.com.  EOE/AA/M/F/D/V.