Site Banking Training Manager and Cirriculum Designer

Experienced Banking Site Training ManagerCompany: TCF Bank

With over 450 Branch locations across 7 states and growing, TCF is looking for outstanding individuals who want a career in the financial services industry. TCF encourages open employee communications and promotes from within whenever possible.

Honesty, integrity, ethical behavior, and putting The Customer First (TCF) is how we've become the 4th fastest growing Bank in the US. Do you have what it takes to become a part of the TCF Team?

 

 

Full Time Benefits:

· Competitive Wages

· Medical, Dental, and Vision Benefits

· Paid Time Off

· Tuition Reimbursement

· 401K, with company match of contributions (after one year)

· Dependent Care Spending Account

· Health Spending Account

 

I) Position Summary

 

Under the direction of the Training Manager/Supervisor, is responsible for the development, delivery and evaluation of training programs for TCF.  Assess training needs, design, develop and administer training programs.

 

 

 

II)  Major Areas of Accountability 

 

A. Recommend, develop, administer and evaluate training curriculum to assist TCF departments achieve stated goals and objectives

 

B.  Evaluates the impact of training programs on the productivity and profitability of TCF and its employees.  Makes recommendations for continuation, revision or elimination of programs as necessary. 

 

C. Develops and executes needs assessments and testing procedures to identify training and development needs.  Make recommendations for training based on data collected.

 

D. Consults with others and financial institutions to identify up-to-date training programs and materials appropriate for TCF.

 

E.  Assists all levels of management in identifying and conducting special training needs.

 

F.  Recommends, acquires and maintains training materials including video, resources and equipment.

 

G. Prepares training outlines, scripts, expected results, evaluation and related materials.

 

 

III) Minimum Qualifications

 

  Education  Required:

 

 



Work Experience/Skills



 

  Required:

 



·  Three or more years experience in training and development including needs assessment, design, delivery and evaluation or three plus years of business line experience

·  Evidence of strong analytical, oral and written communication skills

·  Demonstrated ability to operate independently and meet deadlines in time sensitive situations

·  Demonstrated presentation skills; ability to analyze and speak effectively to groups

 

 

 

 ADDITIONAL RESPONSIBILITIES



·  Participates in Advisory Team meetings.

·  Evaluate and monitor a Learning Management System.

·  Provide support and feedback as needed to individual states training departments during pilot and rollout phases.

·  Assist in the coordination of HR projects including documentation of procedures, status reports, communication and implementation

·  Cross-train on Lawson functionality to serve as backup for project support.

 

 

Minimum Qualifications:

 



·  Minimum 3 years experience in conducting needs assessment and curriculum design, development and evaluation or 3 years HR applicable experience.

·  Demonstrated aptitude for course design & development

·  Strong presentation skills

·  Knowledge of banking, customer service and operations

·  Ability to communicate effectively verbally and in writing