Teller (7619)

1st National Bank Holding Company is a privately held bank, which cuts red tape and allows it to provide a better value for its customers. The bank prides itself on creating a "relationship banking" atmosphere in which it knows its customers individually and where customers are not surprised to be called by their first name. And, as a community bank, unlike most banks in Arizona & Nevada, it is dedicated to delivering the best banking experience in the Southwest to its valued customers.A brief history of the company starts with more than 30 years of successful banking ventures of Chairman and CEO Ray Lamb in a half dozen states across the Southwest and Midwest. This most recent chapter starts with his acquisitions of First National Bank of Nevada in 1998 and a de novo First Bank of Arizona in 1999, which was renamed First National Bank of Arizona. Under Lamb's leadership, the growth has been nothing short of remarkable. If you are interested in joining a remarkable team and a dynamic organization look no further!Description

This position conducts teller transactions and supports relationship center operations and sales. Ensures 1st class service standards are utilized with every customer and/or prospective customer interaction. Additional responsibilities will include the following: Accepts loan payments, negotiates checks for cash and processes withdrawals, processes customer deposits, issues negotiable instruments, places holds as necessary, generates customer receipts and follows all bank policies and procedures and transaction handling guidelines (THG). Ensures 1st Class Service Standards are carried out and that each customer received a 1st Class Experience during their interaction. Utilizes a Book of Business (BOB) and generates referrals, completes profiles and is actively engaged in achieving both branch and individual sales goals. Participates in periodic branch call nights and/or branch marketing events held during non-traditional branch hours. Provides customer service and performs general maintenance on accounts such as research, aiding customers in overdraft situations, providing PIN service, and changing addresses. May also be requested to open and/or close accounts. Balances cash drawer. Assists in the processing of night depository and ATM.Required Experience

EXPERIENCE: *Minimum one (1) year of job related experience.
EDUCATION: *High School diploma or equivalent.
SKILLS: *Desire and willingness to learn; continuously seek self-improvement and must be comfortable receiving ongoing performance feedback. Ability to work in team oriented environment moving toward common and individual goals. Excellent interpersonal skills in order to effectively communicate with customers and teammates utilizing 1st Class Service standards. Strong attention to detail in order to maintain cash drawer and adhere to all bank policies and guidelines. Ability to recognize and refer cross sell opportunities that strengthen customer/bank relationship.
EQUIPMENT OPERATION: Operates a PC, copier, fax, telephone, printer and 10-key or calculator
WORKING CONDITIONS: Indoor office environment with little exposure to excessive noise.
PHYSICAL REQUIREMENTS: Visual acuity to operate a computer and other office equipment. Exhibit good hearing and speech to effectively interact with customers and bank employees in person and over the phone.
DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this job.We will reward you with a competitive compensation and benefits package including medical, dental, vision, life, 401K, flexible spending accounts, paid time off, paid holidays and tuition reimbursement, as well as a unique team environment.We pride ourselves on our company & our staff. That means we want the best. If you are a hard working professional, WE WANT YOU! Feel free to check us out and apply online at www.fnbaonline.com EOE/AA.