Training Manager / Director (DOE) w/Premier Community Bank

Training Manager / Director (DOE)

Location: Human Resources, Vancouver, WA
Schedule: Full time, Typically Monday through Friday
FLSA status: Exempt, Salary
Compensation is competitive, commensurate with skills and experience

 

Summary:
This position is responsible for exercising independent judgment in order to develop and implement Bank training and employee development programs, including succession planning. This position is responsible for interacting with key personnel across the Bank for assessing and addressing training needs as well as developing, maintaining, and implementing appropriate training materials. This position works in conjunction with the Human Resources Director to ensure common communication of training policies, guidelines, and other whole-bank related information.

This position directly supervises training staff within the Human Resources Department, carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To include other duties as assigned.
• Analyzes, plans, develops and determines training needs and designs training programs for management and staff development to support the Strategic Plan.
• Directs training staff and conducts workshops which may include human relations, personnel administration and technical skills training.
• Plans and directs evaluation of training effectiveness, employee skills inventories and staff relations/counseling/team building sessions. Creates reports as needed for the Human Resources Director
• Develops and maintains Bank-wide succession planning program
• Develops and maintains Bank-wide mentor program as needed in each department.
• Responsible for ensuring that Learning Plans are created, and that employee development grids are properly created and utilized for positions/employees.
• In conjunction with HR Director, creates overall goals and program for BancTrain component. Ensures appropriate use of the system and works along with training staff to enter data, maintain the data integrity and to administer the program.
• Responsible for creating and managing an accurate training budget. Assesses on a monthly basis to ensure budget is followed. Re-forecasts for adjustments to budget as necessary mid-year.
• Ensures appropriate facilitation and delivery of Sales training (MOSAIC) and Retail training as appropriate for Learning Plans and Employee Development.
• Reviews and approves all training programs delivered by the Bank, to Include Retail and Sales, to ensure consistency.
• Negotiates with outside consultants for purchase or development of specialized programs.
• Independently analyzes, designs, develops, and updates training modules using a variety of media and/or instructional delivery methodologies.
• Evaluates skills of employees during and after completion of training programs.
• Assists Retail training coordinators with course material and training documentation to support the Retail Division with the tools and skills for increasing sales volume, high quality service effectiveness, and a knowledgeable and professionally oriented staff. Ensures Retail training is consistent with Bank-wide training, assists as needed and ensures partnership between trainers and Retail staff.
• Delivers instructor-led courses to employees using Adult Learning Theory.
• Delivers ad hoc training sessions as needed.
• Demonstrates content expertise and exceptional presentation skills.
• Works with managers to prepare departmental and individual employees’ development and training plans for delivery with annual performance appraisals.
• Maintains current knowledge of banking industry, First Independent products and up-to-date training procedures.
• Participates on various committees and work groups to ensure the growth and development of the organization and success in meeting the goals established in the Strategic Plan.
• Demonstrates a high degree of professionalism in representing First Independent.
• Assists other trainers throughout the bank in developing training programs as needed.
• Performs duties in compliance with all applicable state and federal laws and regulations pertinent to this department, branch, or function.
• Performs other duties as assigned.

Qualifications
Education and/or Experience
• Bachelor’s degree in related discipline and/or an equivalent combination of education and experience is strongly preferred.
• Five or more year’s presentation, group facilitation and/or training experience in a banking, business or sales environment.

• Experience as a Banking/Finance trainer preferred.
Specific Skills
• Excellent human relations and interpersonal skills.
• Ability to train and speak to groups, both large and small.
• Strong facilitation and presentation skills.
• Ability to organize projects, priorities, and manage time effectively.
• Critical level of attention to detail.
• Excellent verbal and written communication skills.
• Computer literacy, specifically with Microsoft Office products. (Excel, PowerPoint, Word)
• Highly skilled in maintaining positive control in the classroom while also creating an environment conducive to effective learning objectives and behaviors.
• Ability to create clear and effective training manuals, job aids, and other needed documentation.
• Ability to plan, direct, and coordinate activities ensuring prescribed objectives are met.

 

Apply Today

First Independent Bank is growing beyond over $900 million in total assets, $100 million in total equity, and 24 locations in Vancouver and Bellevue, WA and Portland, OR. First Independent offers competitive compensation, solid benefits, and an enriching and exciting work environment. 

 

Complete an application online at  http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=FIRSTINDY&cws=1&rid=163

 

Ready for a great professional experience? We’re growing!
One of First Independent’s core values is to provide a “fun and challenging workplace that fully supports the professional growth of every employee.” It’s a value we believe in and can fulfill as a locally-owned community financial institution because all the decisions are made right here.

Our family of employees is also committed to their community - from generous charitable giving in our annual community giving campaign to the thousands of volunteer hours they donate in all the communities we serve. Our employees serve on the boards and committees of more than a hundred local non-profits, as well as participating in walks, runs, special events, food and toy drives and much more.

We provide a full range of financial services to people in Southwest Washington, Bellevue and the Vancouver-Portland metro area. For nearly 100 years, we have been providing community members with the highest levels of products and services, convenience, client service and innovation.

We have 23 branch offices, 27 ATMs, commercial lending, and wealth management group offices from Portland to Bellevue. Today, we’re 350+ employees strong. Professionals working on teams that are passionate about what they do – providing the highest quality experiences to First Independent clients every day.

Who is the First Independent Employee?

We have made a commitment to our clients, a set of promises that we will be ready when they are - to help them build and manage their wealth so they can achieve their dreams. As a result of those promises, we are looking for very special people to join our team.

We want people who are problem solvers. People who say yes and find a way. People who see the glass half-full, not half empty. Self-starters who start the day with a smile and a positive attitude. And end it the same way. People who care about the communities where they live and work. Professionals who are committed to providing extraordinary client service and are looking at First Independent employment as a great career opportunity.
The employees and teams of First Independent are the heart and soul of our bank and our brand. We understand their value and are committed to paying competitive wages, providing flexible benefits and yes, create a fun and challenging place to work and grow.

 

 

First Independent is an Equal Opportunity Employer