Distribution Project Analyst

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NxStage Medical is a medical device company in Lawrence, MA that develops, manufactures and markets innovative systems for the treatment of end-stage renal disease and acute kidney failure.  NxStage’s primary product, the NxStage System One, is a small, portable, easy-to-use hemodialysis system designed to provide physicians and patients improved flexibility in how hemodialysis therapy is prescribed and delivered.  Given its design, the System One is particularly well-suited for home hemodialysis and more frequent, or “daily” dialysis, which clinical literature suggests provides patients better clinical outcomes and improved quality of life.  The System One is specifically cleared by the US FDA for home hemodialysis as well as hospital and clinical-based dialysis.  We believe the largest market opportunity for our product is the home hemodialysis market for end-stage renal disease.  Come join us during this exciting time in our growth as a company!

 

Summary:  The primary focus will be project work, analysis and reporting, related to the outbound customer delivery and distribution network.  Project objectives will be cost minimization and service improvement. In addition, projects involving customer service and asset management processes will be assigned as needed.

 

Responsibilities: 

 

· Understand service options and corresponding costs for each transportation partner.

· Understand total cost and service trade offs across the entire supply chain, forward and reverse.

· Learn and document all key processes in the Customer Experience Team.

· Identify project opportunities to reduce costs, improve customer service and streamline and automate processes.

· Ensure transaction processes are scalable for future business requirements.

· Lead projects for logistics expansion and automation.

 

Requirements: 

 



· BS/BA in business, logistics, or industrial engineering

· Minimum 1-4  years experience process improvement and project management

· Experience with standard MS Office software including Excel, Access and Visio

· Creation and use of database queries

· Strong analytical and interpersonal skills

· Strong Customer Service Orientation

· Strong organizational skills and attention to detail

 

NxStage Medical is an Equal Opportunity Employer

 

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