Field Project Engineer

Field Project Engineer

Are you looking for an opportunity to have a direct impact on your company’s success through ingenuity, initiative, and collaboration?  Accelerate your career development at GenVault, a rapidly growing start-up located in Carlsbad, CA.  We develop and market defining technologies that enable room temperature storage and transport of biological samples for genomic discovery, medicine and identification.  Our products are innovative, environmentally-friendly and continually evolving to become the industry standard.  GenVault values and rewards open communication, integrity, and high performance.  Don’t miss this exciting opportunity to launch your career. Send your resume to careers@genvault.com .


Benefits:

Health, dental, disability insurance, casual dress, 401(k) plan, much more

 

Primary Responsibilities:

· Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary troubleshooting, service, and repair of complex equipment and systems.

· Review and approves operational quality of system equipment.

· Instruct customers in the operation and maintenance of the system. 

· Serve as company liaison with customer on administrative and technical matters for assigned projects. 

· Interpret customers’ needs and identify if the responsibility for problem resolution falls to sales personnel, or engineers. 

· Interface with other groups within the company to facilitate resolution to customer issues.

· Manage multiple third parties to ensure effective coordination of project timelines and deliverables.

· Provide additional engineering development support as needed.

· Expert knowledge of scientific principles and concepts. 

· Up to 50% travel required to perform on site training and support.

 

Job Qualifications:

· Minimum Bachelors degree in bio-engineering, mechanical engineering, electrical engineering, or equivalent.

· 5-8 years related automation experience.

· Proven ability to manage complex projects.

· Excellent verbal and written communication skills.

· Attention to detail critical.

· Design/Drafting experience preferred.