Inside Sales Representative I

Sales/Retail/Business Development Reference Number: 6095 AmerisourceBergen (NYSE:ABC) is one of the world's largest pharmaceutical services companies serving the United States, Canada and selected global markets. Servicing both pharmaceutical manufacturers and healthcare providers in the pharmaceutical supply channel, the Company provides drug distribution and related services designed to reduce costs and improve patient outcomes. AmerisourceBergen's service solutions range from pharmacy automation and pharmaceutical packaging to reimbursement and pharmaceutical consulting services, and physician education. With more than $64 billion in annual revenue, AmerisourceBergen is headquartered in Valley Forge, PA, and employs 10,000 people. AmerisourceBergen is ranked #29 on the Fortune 500 list. For more information, go to www.amerisourcebergen.com. Inside Sales Representative I Work Location: Not ApplicableShifts: Not ApplicablePositions Available: 1Position Summary Under moderate supervision of the Inside Sales Manager, responsible for placing proactive outbound calls to established customers and potential prospects. Inside Sales Representatives develop, maintain, and implement long-term business partnerships with their assigned customers. This includes following up on customers who have shown an interest in doing business with the Company, providing and following up on quotes, taking care of any service issues, and understanding the customers’ specialty areas in order to provide value. Generally has responsibility for less than $2 million in monthly revenues. Primary Duties and Responsibilities Initiates proactive calls to established customers in order to grow sales revenue and develop customer loyalty. Conducts pre-call research and planning to set goals for the call and to anticipate customer needs. Initiates proactive calls to recruit customers who have shown an interest in doing business with the Company. Generates professional quotes and inquires on all quotes for which orders were not placed to use reasons to develop competitive information by market segment. Generates and analyzes reports to identify customer trends in order to either take advantage of the trend or minimize the impact of the trend. Participates in weekly sales meetings. Completes customer maintenance requests such as address changes, additional ship-to locations, web set-ups, and quality assurance forms. Enters customer orders as necessary to back up customer service. Performs related duties as assigned. Experience and Education Requirements Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate's degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of one (1) to two (2) years directly related and progressively responsible experience. Minimum Skills, Knowledge and Ability Requirements Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and other ABSG associates Excellent oral communication skills to present information and solutions in a professional manner Good analytical skills sufficient to prepare quotes and to identify and resolve customer problems Good mathematical skills Good organizational skills Basic to intermediate computer skills to proficiently use a windows based system and to accurately input data Additional Information For all regular associates working 30 hours per week or more, we offer an excellent compensation and benefits package including 401(k), medical, dental, vision, employee stock purchase plan, STD, LTD, life insurance, EAP and tuition reimbursement. The successful candidate must pass a pre-employment, post-offer drug screen and extensive background check. Please provide salary history. No third party responses, please. EEO-M/F/D/V