Manager, Process Excellence

Job Category: IT/Software Development Company: Baxter Healthcare Reference Code: 31218BR Manager, Process Excellence Baxter International Inc., assists healthcare professionals and their patients with the treatment of complex medical conditions, including cancer, hemophilia, immune disorders, kidney disease and trauma. The company applies its expertise in medical devices, pharmaceuticals and biotechnology to make a meaningful difference in patients' lives. Providing expert knowledge of problem solving methodologies to enable delivery of exceptional performance through a systematic, standardized, and consistent approach to project selection/execution, and process design/improvement Working closely with Sr. Leaders/Business Process Owners to identify, secure, train/develop, and coach resources to achieve the initiative's short and long term goals Assessing baseline levels of Operational Excellence, and then identifying, monitoring, and executing action plans to continually increase level of operational excellence to enable increased performance, productivity, consistency, and on time delivery of service/deliverables Delivering significant and measurable business results by leading complex strategic process improvement projects, and coaching process improvement projects Facilitating structured discussions and performing focused analysis in order to identify root causes and present improvement recommendations/solutions Acting as a Process Excellence: coach, developer, guide, and serving as an internal process performance consultant to function & interfacing business-segment leaders/partners Helping define technology enhancements and recommending requirements necessary to improve performance, pipeline management, and on time service delivery Disseminating information, driving standardization and collaboration, resolving issues, and leading teams to identify and improve key performance metrics Sharing insight/past experiences as an informal mentor in order to strengthen the organization and its effectiveness Providing the latest techniques and approaches to support the organization to get to it's next level of evolution QUALIFICATIONS: Bachelor's degree in Computer Science, Business, Finance, Engineering, Biology, Management, Communications or related field, an MBA degree is a plus Knowledge of business problem solving methodology (i.e. Six Sigma, Lean, Business Process Management and Reengineering, Continuous Improvement, or similar) Strong financial and business case analysis skills Strong analytical skills including proficiency in the use of computer applications and office automation Process and results orientation with the ability to define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes, to lead cross-functional teams and solve key problems Creativity and be able to develop innovative/effective solutions, risk mitigation plans, and execute them on time Ability to: influence with or without authority, facilitate groups with diverse perspectives, and bring teams to consensus/alignment. Ownership and Accountability: takes accountability for actions, drives results, and learns from mistakes. Is direct and truthful and therefore widely respected/trusted - delivers on promises, goals, and expectations. Makes quality decisions and resolves problems rapidly Ability to lead change: high level of skill in leading transformational change, able to employ appropriate techniques for the right situation. Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amount of information. Able to deliver results despite shifting environment Ability to communicate effectively up and down, at all levels of the organization, teaches and presents complex and/or new ideas with clarity and simplicity Self-starting and strong desire to take on increased levels of responsibility Proficiency in Excel, PowerPoint, Visio, Word and internet data-collection The Ideal Candidate May Also Possess: 5+ years of hands-on experience in and strong knowledge of a manufacturing or an operational environment Understanding of business principles, practices and processes, in a regulated industry Certification in proven methodologies such as: LEAN, DMAIC, Six Sigma Black Belt Extensive experience leading and conducting process design and improvement projects end-to-end with cross-functional teams years of leadership. As a global leader dedicated to building the best team in health care, Baxter offers competitive compensation and full benefits. To view other opportunities at Baxter, please visit our Careers@Baxter site. EOE M/F/D/V.