Medical Biller Representative

Knowledge Services is currently seeking an experienced Medical Biller Collections Rep for a large long term care pharmacy client in the Decatur, IL area:

 

Medical Biller Collection Representative

 

Position Summary

The representative is responsible for resolution of delinquent account balances per policy and procedures.

 

Essential Duties & ResponsibilitiesIdentify delinquent accounts by working aging timely.  Follow up timely on claims per policy and procedure. Pursue customer for payment obligations when insurance or center defaults as permitted by law or contractual relationships.Resolve account discrepancies and uncollectible accounts and prepare adjustments or write-offs and refunds for approval as necessary.  Attach backup documentation for justification of adjustment.  If assigned by supervisor, post adjustments and write-offs to system.Coordinate collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.Respond to customer inquiries regarding account status.  Research customer's accounts thoroughly and documents appropriately.  Resolve discrepancies and prepare adjustments and refunds as necessary.Maintain accurate and complete records concerning collection activity on all accounts. Document all account activity in chart or system notes.Address problems as they occur.  Keep supervisor or manager advised of areas of concern or compliance issues which may lead to inaccurate or untimely payment of claims.  Report to supervisor delinquent accounts unable to resolve through policy guidelines.Complete all reporting requirements according to schedule.

 

Education, Qualifications & Skills3+ Years ExperienceHigh School diploma or equivalent.Knowledgeable of durable medical equipment billing Knowledgeable of Schedule A billingKnowledgeable of medical terminology.Previous collection/billing experience preferred.Ability to read, write, speak, and understand the English language.Good written and oral communication skillsDetail orientedExperience with computer applications and computer terminal and keyboardAbility to perform accurately and efficiently when imputing information.

 For immediate consideration please submit MS Word resume via

 email: winde_rivera@knowledgeservices.com   fax # (407) 248-1628