Microsoft Systems Manager

Network Services Mgr, responsible for the management of Network Services Admins supporting Enterprise Data Centers.  Provide leadership to the Network Services team that provides Microsoft Windows, Exchange Messaging, HP Proliant Hardware, Enterprize Backup Technologies, Enterprise Storage,  Telecommunications, Support of all Windows based Application Systems and Core Infrastructure Services. Collaborate with other IT Managers to provide best in class IT services and customer support.  Ensure systems are maintained in adherence to internal Quality Management Systems and Computer System Validation standard

Major Duties/responsibilities:

Responsible for the management of the Windows Administration Team.

• Management for all Windows platforms and associated layered products

• Manage, design and implement system infrastructure to include, Server, SAN, Enterprise Backup, Windows & AD environments, Exchange and Anti-Virus products. 

• Manage, develop and execute all Windows Infrastructure initiatives including, security management, remediation, implementation, documentation, policy definition and business analysis. 

• Manage, develop and implement corporate IT disaster recovery infrastructure processes in conjunction with company wide business continuity plan and aligned to under ISO 9000 standards. 

• Manage and implement processes and controls for corporate data centers

• Manage all system security, performance and stability optimization in a 24x7 environment.

• Implement and manage Citrix server farm for domestic and international connectivity to IT resources.

• Implement and manage network and system monitoring tools, using RDP, SIM, MOM, WSUS and SMS.

• Manage, develop, implement, and maintain all policies and procedures related to ISO, SOX, (GMP) FDA compliance regulations and change management control.

• Comply with provisions identified in the IT Quality Manual and Work Instructions  that support your area of influence and the IT Department. Establish control measures and KPI’s to ensure effectiveness of Infrastructure and Data Center environment. Provide means for measuring performance against SLA’s.

• Develop and/or oversee the creation of IT Quality Processes (WI) as required to ensure compliance, accountability and control of functions within Network Services.  Implement control measures to ensure compliance of WI that define critical functions.

• Project Management - Provide resources to support defined projects in the IT Application space & Infrastructure.

 

Experience:

Must have current MCSE with the ability to provide technical influence over team

Must have managed a server environment of several hundred servers and storage.

Must have managed a team of 5+ System administrators; set their objectives and managed to those; provided training and mentorship; conducted performance reviews.

Must have managed data center and data center vendor

 

Must have experience in network implementation; administration of Windows,AD,exchange and microsoft management product suite. Enterprise backup and storage,TCP/IP and WINS.





Special Training:

Techncial training/understanding of LAN/WAN Networks

Management training associated with personnel management.

Experience/Certification in Computer System Validation

Experience/Certification in ISO 9001:2000; BS7799:2002-2; TickIT standards