PMO Knowledge and Administration Lead

AmerisourceBergen (NYSE:ABC) is one of the world's largest pharmaceutical services companies serving the United States, Canada and selected global markets. Servicing both pharmaceutical manufacturers and healthcare providers in the pharmaceutical supply channel, the Company provides drug distribution and related services designed to reduce costs and improve patient outcomes. AmerisourceBergen's service solutions range from pharmacy automation and pharmaceutical packaging to reimbursement and pharmaceutical consulting services, and physician education. With more than $64 billion in annual revenue, AmerisourceBergen is headquartered in Valley Forge, PA, and employs 10,000 people. AmerisourceBergen is ranked #29 on the Fortune 500 list. For more information, go to www.amerisourcebergen.com. PMO Knowledge and Administration Lead Work Location: Not ApplicableShifts: Not ApplicablePositions Available: 1Position Summary Under broad administrative direction of the Vice President, Integration – Program Management Office, ensures appropriate deployment and use of the Business Transformation Program Management software (Clarity), provides subject matter expertise to the BT user community focusing on primary support and collaboration with Project Managers, and ensures that the product is aligned with the needs of the program. Clarity is deployed to provide program leadership and IT with visibility and control to effectively manage all BT programs. Develops and implements tools to enable the effective capture, recall, and reuse of all BT program knowledge objects and deliverables. Oversees and manages all physical Business Transformation workspaces and facilitates a resource hoteling program for internal and external resources. Primary Duties and Responsibilities Develops all Clarity standards and protocols specific to Business Transformation such as project templates, time reporting standards, and stakeholder progress reporting. Develops and conducts training for all Business Transformation Clarity users. Tracks all planned inputs to Clarity; ensures compliance to program reporting standards and project management protocols such as time reporting and work plan maintenance. Continuously updates and monitors accuracy and completeness of Business Transformation resource pool and resource availability forecasts in Clarity (includes full and part-time resources) Generates and publishes all project reporting in cooperation with Project Management Lead and Project Managers including:- Individual summary reporting for all Business Transformation projects - Project detail and ETC reporting- Milestone reporting- Interdependency reporting- Labor and resource reporting- Management reporting Develops tools and maintains infrastructure for issue tracking. Ensures all project management protocols and standards are stringently adhered to and supports project managers. Establishes all knowledge management standards and protocols. Provides tools and infrastructure to satisfy all knowledge management requirements including a knowledge repository and deliverable library. Manages all project workspace requirements for internal and external resources. Develops and manages a workspace hoteling program for internal and external resources. Performs related duties as assigned. Experience and Education Requirements Requires broad training in fields such as business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program or equivalent combination of experience and education; normally requires a minimum of five (5) years directly related and progressively responsible experience. Experience with Clarity or other portfolio management tools preferred; experience in SDLC, process re-engineering or process improvement involving broad-based information systems and utilizing tools and techniques to effect business change; experience with data quality management of production applications. Minimum Skills, Knowledge and Ability Requirements Exceptional project management skills, including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a cross-functional environment Demonstrated experience in complex portfolio management including the implementation and administration of technical tools to support database management, portfolio management tools, and knowledge object repositories. Demonstrated competency in strategic thinking with strong abilities in relationship management Ability to manage resources to meet goals Ability to participate on multidiscipline, high-performance work teams/groups, preferably in a leadership capacity Thorough knowledge and understanding of business principles, processes and technology Demonstrated ability to analyze, diagnose, and resolve business issues and interface with both business and IT management to identify and develop solutions Strong decision making skills Strong customer service skills Ability to communicate effectively both orally and in writing; good listener Good interpersonal skills Ability to prioritize work load and consistency meet deadlines Strong organization skills; attention to detail Knowledge of computers to operative effectively with PowerPoint presentations, Excel spreadsheets and Microsoft Outlook Additional Information For all regular associates working 30 hours per week or more, we offer an excellent compensation and benefits package including 401(k), medical, dental, vision, employee stock purchase plan, STD, LTD, life insurance, EAP and tuition reimbursement. The successful candidate must pass a pre-employment, post-offer drug screen and extensive background check. Please provide salary history. No third party responses, please. EEO-M/F/D/V