Senior Technical Writer

Senior Technical Writer

Join the world's largest Clinical Technology Organization in the role of Senior Technical Writer where you will have the opportunity to increase the effectiveness of user training by writing and editing a comprehensive library of user documentation. Create an on-line help system and tutorial to increase user efficiency. Elevate customer satisfaction by improving their ability to use the software through computer-based training courses.



Writing and editing user documentation



Create on-line help systems



Contribute to, edit and maintain tutorials and other training material



Contribute to interactive training modules



Participate in creating customer demos and marketing material



Contribute to Support-related documents and materials



Manage the SharePoint Portal



Manage the material mentioned above



ClinPhone endorses a fun, business casual work environment and encourages employees to take an active role in the future success of the company.

For more information and to apply for this position please visit our career site at: www.clinphone.com/careers.


At ClinPhone, we are always looking to improve and inspire, which is why we lead the world in developing and delivering innovative clinical trial technology solutions to the biopharmaceutical industry. We have high quality standards and in our vibrant and informal culture everyone is encouraged to excel, broaden their experience and realize their potential. Continuing growth and demand for our services means we are looking for more accomplished and ambitious industry professionals to join our team.

ClinPhone has staff spanning across North America, Europe and Australasia. Our team is fast-moving, forward thinking and high-performing. We work hard and have fun. As an employer of choice, our staff enjoys internal promotion, corporate recognition, personal motivation, and ultimate job satisfaction. It's no wonder ClinPhone boasts one of the highest rates of employee retention in the industry.

ClinPhone has expanded and introduced over 10 new product and service offerings since our inception. We have been recognized by numerous business and industry publications, professional organizations and public groups, for our continued growth, commitment to the community, investment in employees, and overall business excellence. ClinPhone’s awards include being named one of Europe’s fastest growing 500 companies (2006), Best Technological Development in Clinical Trial Systems (2007), Best New Product for Drug Accountability International Stevie Awards (2007), and winner of the Well-Being award by Working Families (2007).

ClinPhone recognizes that our employees are vital to our success and we believe that treating our employees well translates into the best possible service for customers.

This section highlights many of our benefits and programs:
• Three weeks vacation
• Competitive salary
• Business casual environment
• Medical, dental, and vision plan
• Life insurance
• 401k plan and flexible spending account
• Summer Friday program
• Career advancement opportunity
• Company paid paternity leave policy
• Tuition reimbursement
• Gym membership reimbursement
• Employee referral bonus program
• Free fruit

ClinPhone Group is an equal opportunities employer with a health promoting culture.