Specialty Program Coordinator - Lake Mary, FL

255 Technology ParkLake Mary,FL 32746 Status: Full Time, Employee Job Category: Customer Support/Client Care Company: CuraScript Working at Express Scripts says something about your commitment to quality, your integrity, and desire to excel in your career. Since 1986, many outstanding people have contributed to our success as a Pharmacy Benefits Management leader and Fortune 500 company with over $15 billion in sales. Specialty Program Coordinator - Lake Mary, FL Specialty Program Coordinator – Lake Mary, FL Company: CurascriptPlease click here to apply for the position.DescriptionABOUT CURASCRIPT At CuraScript, we are dedicated to the delivery of extraordinary care, one patient at a time. Providing affordable, high quality care for complex chronic conditions requires cooperation among many healthcare experts. CuraScript offers a broad range of services for physicians, health plan sponsors, and pharmaceutical manufacturers to support the delivery of that care. Committed to our core values of compassion, integrity and quality, we measure our success through healthy outcomes, satisfied clients and clarity of vision to support the hundreds of new life-changing biopharmaceutical drugs that will help patients in the decades to come. ABOUT THE DEPARTMENT CuraScript, a wholly owned subsidiary of Express Scripts, is a leading national provider of specialty pharmacy services. CuraScript offers a broad range of healthcare products and services for individuals with chronic health conditions, such as growth hormone deficiencies, hepatitis C, hemophilia, HIV/AIDS, oncology, multiple sclerosis, and rheumatoid arthritis. CuraScript provides comprehensive patient management services including clinical case management programs, counseling, education, outcomes measurement, social services, and reimbursement services. CuraScript Wholesale Services provides customized supply chain solutions for the biotech industry. RESPONSIBILITIES The primary goal of this position is to effectively transition patient’s information, received via fax and/or client partner download, into our client database program and prepare necessary files to expedite the process of getting patients started on client product.  This entails performance of part or all of the essential job functions listed below. 1. Review incoming referrals for completeness of and confirm FDA requirements are met. These are typically received via facsimile, Web portal or client partner download.  2. Answer all Incoming calls on Hotline quickly and efficiently, evaluate their need and respond or disseminate call to appropriate member of team. 3. Accurately enter preliminary patient information into client database system and send fax confirmation to physician office or home care. Prepare patient file and attach all necessary documentation and correspondence and assign referral to the appropriate RA/CSR. 4. Make up to 2 attempts at a connection call to patient/family to introduce our program and screen for eligibility for free drug program. Reopen cases in database as requested for Insurance changes and reauthorizations as they expire. 5. Accurately enter orders for drug placed by phone and fax from homecare centers and pharmacies.  Answer inquiries regarding status of orders placed. 6. Generate and mail brochures, letters and patient authorization forms to patients for completion, as well as follow up letters for same. Send fax updates to physicians Requirements -High school graduate, GED or equivalent with a minimum of 1-2 yrs data entry and or customer service experience, preferably in the health insurance industry.  -Knowledge of medical terminology, prior authorizations and appeals required.  -Detail oriented with good analytical skills.  -Excellent written and verbal communication skills with the ability to interact well at all levels -Must be well organized and have the ability to multi task. -Computer proficiency in MS Office applications -Pharmaceutical/Medical insurance reimbursement knowledge preferred.EEO STATEMENT Express Scripts is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status or membership in any other legally protected class. None of the questions in our application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based up non-job related information or protected characteristics BENEFITSExpress Scripts is committed to providing a quality benefits program that responds competitively to employee needs. This translates into our 2007 Benefits Program, which represents a valuable component of total compensation. Most benefits begin on the first day of the second full month following your start date. Specific benefits are available to full-time (30+ hours/week) and part-time (24-29 hours/week) employees. Health Plan Dental Plan Pharmacy Benefits Vision Plan Basic Life/AD&D Supplemental Life Flexible Spending Accounts (Health Care & Dependent Care) Short Term Disability Long Term Disability Tuition Reimbursement 401(k) Plan Employee Stock Purchase Plan Financial Planning Paid Time Off, bereavement, jury duty In-house education and professional development resources Coverage for domestic partners Business casual dress policy Adoption assistance Employee Assistance Program GlobalFit Health Club Discount Program Please click here to apply for the position.