Account Representative - Client Services - Project Management/Coordinator

You should love movies, have experience in customer service and be detail oriented. If you can quote "The Princess Bride", run macros in .xls and aren't afraid of hard work and sometimes long hours, we want to talk to you. We'd especially like to hear from you if your interests lean towards languages and worldwide pop culture.

We are NOT looking for "aggressive closers", "salesperson of the month" or anyone that thinks "Getting to Yes" is a good read. We are looking for the type of person that always considers the customer first, and will do whatever it takes to provide them with a good product.

We can provide a stimulating environment with outstanding growth opportunities for the right individual.

Please contact hr@sdimediagroup.com with a resume and interesting cover letter. Compensation for this position is $15-$17 per hour, DOE. Eligible for benefits, including medical, dental, vision, life, disability, 401(k), vacation time, sick time and holidays.

Duties and Responsibilities Works to promote positive relations with client during daily interaction and communication with client Must build strong working relationships within department, company and with clients Effectively communicates and coordinates activities for new and ongoing projects with Production department, technical team, management, and clients to ensure that delivery requirements and objectives are accomplished within the prescribed time frame and funding parameters as dictated by client Oversees production process from start to finish, identifying and addressing project changes, potential problems and issues, and fielding client requests and complaints Reviews client orders, determines and schedules project deliverables, production milestones, and required tasks Manages client order specs, production data, and required elements Actively participates in customer-service initiatives including meeting and entertaining clients on a regular basis. Gathers information for Finance department; consults on invoice and billing process as requested by Finance

Experience & QualificationsOutstanding project management skillsCoordinator/Scheduler mindset:  work well under pressure, with timelines and due dates, detail-oriented, good at tracking elements, seeing the big picture, no job is too big or too small…Responsible and reliable, can work alone and as part of a teamExcellent communication skills: clear, diplomatic and respectful (we work with clients from all over the world with very different cultures)Technically savvy: interested and excited by new technologies in the visual content worldProactive, wants to grow and learn more