Astoria Data Supervisor

JOB DESCRIPTION:Supervises daily activities of drivers and package handlers to ensure that all assigned duties are accomplished safely and timely.  Supervisors typically work Monday through Friday.  Part-time management employees are generally expected to work 5 1/2 hours per day and are paid semi-monthly.  Medical, dental, and vision benefits are offered to employees and their eligible dependents.  Additional benefits include educational assistance, 401K, discounted stock, and paid vacations/holidays.Job Requirements:  Use UPS computer systems to obtain data for problem resolution Process data correction records Analyze exception capture report and resolve discrepancies Produce customized reports as needed Identify opportunities to improve dispatch and services Customer service skills (internal/external) Phone etiquette Ability to work varying shifts, additional hours and/or overtime depending on service needs Multi-tasking skills Perform general office tasks such as paperwork, typing, and/or use of a computer, filing, calculating and use of telephone Good cognitive reasoning skills Self motivation Microsoft Office knowledge (ie. excel, word, wordperfect)  Work cooperatively in a diverse work environment Ability to direct the work of the other employees effectively  Verification and submittal of timecards Perform other functions that may be assigned  BASIC QUALIFICATIONS: United States Employment EligibilityOTHER CRITERIA:Employer will not sponsor visas for position.There is no relocation available for this position.UPS is an Equal Opportunity Employer