Billing Clerk

For quick consideration apply here

JOB SUMMARY:
Responsible for gathering, coordinating and tracking all invoices of customers who have submitted job orders for services.

RESPONSIBILITIES & ESSENTIAL FUNCTIONS:

• Create and develop credit memos, vouchers, invoices, statements, and collection letters

• Mail invoices and statements to customers, and processes daily billing so that sales are recognized

• Confer with representatives of our sales, office management and collections with processing efforts

• Tracking of job logs to ensure that orders are completed and billed appropriately- This includes matching and filing of all signed invoices

• Communicate with internal and external customers by telephone and by mail to investigate complaints, verify accuracy of charges, or to correct errors in accounts

• Logs inquiries into system to establish tracking for future calls and ensures adequate documentation of the call for global access on a daily basis

• Handles customer billing and invoicing inquiries on a daily basis which may include updates/changes to basic customer account information

• Prepare month end unsigned invoice reports

• May serve as backup to front office/admin assist

• Assist in other areas as required

REQUIRED CHARACTERISTICS:

• Be personable, articulate, knowledgeable and professional in presenting self to clients

• Ability to learn skills quickly

• Excellent communication and organizational skills

• Strong written and verbal communication skills

• Flexibility in dealing with simultaneous projects

• Attention to detail

REQUIRED CREDENTIALS:

• High School Diploma or equivalent

• 2-4 years customer service or legal services office experience

• Computer and phone experience required. Proficient use of Microsoft Word, Excel, Powerpoint and Outlook preferred
B2B collections experience is highly desirable

For quick consideration apply here