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CUSTOMER SERVICE REPRESENTATIVE
| Details |
Country: USA
Location: Ohio-Cleveland Cleveland, OH 44130
Total applied: 40
Job Category:Customer Support/Client Care
Relevant Work Experience:2+ to 5 Years
Education Level:Some College Coursework Completed
Location:Cleveland, OH 44130
Status:Full Time, Employee
Occupations:General/Other: Customer Support/Client Care
Career Level:Experienced (Non-Manager)
Relevant Work Experience:2+ to 5 Years
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CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
Parts Associates, Inc. is a successful national distributor of products to the automotive, tractor, fleet, off the road equipment, industrial, maintenance, mining, and other related fields. We are located in Parma and are currently searching for a customer service representative.
We are looking for an energetic, motivated and organized individual to handle multiple responsibilities, meet deadlines and provide excellent customer service.
Candidates will have strong skills in MS Office, specifically Excel along with accurate data entry. Superior phone and communication skills are a must. Demonstrate strong organizational and interpersonal communication skills both written and oral. Excellent analytical and problem solving skills required.
Principal ResponsibilitiesThis position will spend a great deal of time on the phone, both with our sales representatives and with our customers. Taking and entering of ordersProviding information such as pricing and availabilityResolving problems including shipping, billing and pricing issuesFiling damage claims with the freight company Processing returns and creditsProcessing credit card transactionsTroubleshooting/researching any and all customer and sales representative issues
Parts Associates, Inc. is a 300-employee distribution company. We are based in Cleveland, Ohio with locations in Atlanta and Dallas. Established in 1948, our mission has been to provide our customers with the best products available while maintaining our long established reputation of QUALITY, SERVICE, and INTEGRITY.
We offer a competitive salary and a benefits package which includes medical, dental, 401(k), profit sharing, paid vacations and holidays. To apply send resume, along with salary requirements, in confidence to jobs@pai-net.com with Customer Service in the subject line.
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Business Services - Other 
