Copier Technician / Digital Copier Specialist

ImageNet Office Systems is one of the most successful Canon authorized dealers in the Southwest. We are seeking energetic people with a thirst to learn and grow in today’s challenging technology arena. Candidates should be motivated, proactive, confident and possess a strong work ethic. Enjoy the benefits of a technology technician.  Combine mechanical breakdowns with electronics and software and you have defined an Imaging Device Technician.  With ImageNet's in depth training programs you will learn to troubleshoot and solve difficult mechanical and electrical failures. You will also gain knowledge of systems and connectivity technologies that will enable you to resolve software and printing issues with confidence.



 

Position Summary

The Copier Field Service Technician / Document Imaging Field Engineer will provide superior customer service by maintaining, servicing and repairing equipment at customer locations as assigned. The Technician will need strong communication skills, excellent people skills and the ability to multi-task and work independently in a fast-paced changing environment to assist with prompt service and comprehensive technical support.

 

Responsibilities: Maintaining and repairing equipment on-site/off-site Setting-up and installing new equipment on customer's network, to include software installations and upgrades Representing ImageNet in a professional manner in all customer interactions Providing outstanding support by meeting customers' needs in a courteous and timely manner Diagnosing and resolving maintenance and repair issues Managing and maintaining accurate inventory for tools, parts and supplies in car stock Providing accurate billing and collection for services rendered Responsible for submitting legible paperwork in a timely manner

 

Qualifications: Applicants must possess a high school diploma. Associate/College Degree or a Technical School Certificate is preferred, but the equivalent of 2-5 years of work related experience will be considered Copier/fax repair and maintenance experience is mandatory Excellent customer service and trouble shooting skills are essential Strong technical and mechanical ability Outstanding communication skills are essential Windows computer skills required Networking experience preferred Canon certification on digital machines preferred Excellent written and verbal communication skills Proven commitment to customer satisfaction Proactive problem solver, creative thinker Valid driver's license, clean driving record, and own automobile

 

Company Benefits: Competitive compensation based on experience Benefits i.e 401K, Flex Plan and others as set by company guidelines Monthly performance bonus Monthly car allowance Mileage reimbursement Manufacturer and in-house product and service training A dynamic and team-oriented work environment with opportunity for personal growth

 

Please visit us at http://www.imagenetos.com for more information on our company.

 

If you are a team player, motivated problem solver, good communicator, and are interested in becoming a part of our growing team, please email your resume with salary requirements to:


Jason Renaldo 

jrenaldo@imagenetos.com