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Customer Service Dynamo Wanted!
| Details |
Country: USA
Location: Pennsylvania-Philadelphia Wyncote, PA 19095
Total applied: 36 Job Category:Customer Support/Client Care
Location:Wyncote, PA 19095
Status:Full Time, Employee
Occupations:Call Center;Retail Customer Service
Career Level:Experienced (Non-Manager)
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Customer Service Dynamo Wanted!
ATD is a well-established, rapidly growing wholesaler and manufacturer of office furniture, textiles and security products. We have been in business since 1931. If you would like to be part of a company with a long-term outlook and you believe in long-term commitments, then you are the type of person we are looking for.
Are You:
• Highly energized?
• A “People Person” with proven communication skills?
• Organized and proficient with basic math skills?
This position requires an individual who can handle a fast paced, high volume call center to assist customers in problem solving situations. Are you the right person for this job?
The Customer Service Representative position is responsible for assisting customers in problem solving situations after the sale of a product including investigating issues, resolving problems, and communicating both with the customer and vendor to find mutually agreeable solutions while controlling ATD’s exposure.
All candidates will have the following qualifications:
• High School Diploma or GED.
• Prior experience in customer service is highly desirable.
Must possess a working knowledge of math, excellent communication skills, and organizational skills. Preference will be given to individuals with some experience in a retail environment (or in a similar call center or “out front” in a restaurant, i.e. waited tables).
ATD rewards its employees’ commitment and achievement offering an excellent work environment that is fast-paced, informal, fun and friendly. Hours are Monday through Friday from 8am to 5pm. We provide benefits including healthcare, 401K, vacation, personal time and profit sharing. We are convenient to the Jenkintown/Wyncote commuter train line.
Please email a cover letter, including salary history and resume to: rgushue@atd.com indicating JOB CODE CSR021006. It is our policy to consider only those applicants that are within a 20 mile radius of our company. Thank you for your interest!
WE ARE PROUD TO BE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.
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