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Customer Service Management Trainee
| Details |
Country: USA
Location: Illinois-Chicago Chicago, IL 60085
Total applied: 25 Job Category:Customer Support/Client Care
Education Level:Bachelor's Degree
Location:Chicago, IL 60085
Status:Full Time, Employee
Occupations:Call Center;General/Other: Customer Support/Client Care
Career Level:Manager (Manager/Supervisor of Staff)
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Customer Service Management Trainee
Customer Service Management Trainee
Uline, a leading international distributor of packaging & industrial supplies, seeks Customer Service Management Trainees for their distribution center in Waukegan, Illinois (north of Chicago).
Come Grow Along with Uline:
Experiencing a phenomenal 20% growth rate – open positions due to continuous expansion.
Consistent growth provides plenty of opportunities for career advancement.
Excellent pay & benefits – 3 bonus programs for every employee.
This is an excellent opportunity for recent college graduates.
POSITION RESPONSIBILITIES / REQUIREMENTS:
Rotational program involves training in all aspects of Customer Service
Manage a team of customer service reps on a daily basis
Set goals & provide mentoring / coaching
Perform quality monitoring on team members & provide feedback as needed
Audit department processes & identify areas for improvement
Assist in the recruiting process to fill Customer Service positions
Assume a direct role in training new team members
Excellent verbal communication, listening, feedback, delegation, fostering teamwork & multi-tasking skills
Please visit www.uline.com/jobs for more information on our benefit package and open jobs.
JOB FAIR: Click here for detailed information and directions.
EOE m/f/d/v
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