Customer Service Rep

Job Location: RIchmond, VAReference Code: 5617 Learn more about T-Mobile At T-Mobile, we help customers connect with the people who matter most in their busy lives. That takes new ways of thinking and an appetite for challenge every day. Our retail stores are where we deliver on the promise of great service and our retail team members are the people who make it happen. Do you stop at nothing to ensure every customer knows they're in good hands? Then get ready to shine. We offer a high-energy team-oriented environment, where your love of technology and people skills will be respected and well-compensated. Our products are the best in the business, and our passion for service is second to none. So when the customer walks through the door, you're ready to connect and offer the perfect solution, every time. Together, we can do great things. Customer Service Rep Join the communications leader that really connects with people and become a part of the SunCom Wireless team. We are seeking talented individuals for great opportunities to work in our Customer Service department assisting customers.  No Call Center experience, no problem!  As long as you have Customer Service industry experience such as in retail, restaurant or banking, we want to hear from you!  ESSENTIAL DUTIES AND RESPONSIBILITIES: Qualified candidates would be responsible for answering Customer Service calls; documenting actions to customer accounts; following-up on customer requests; and reporting on significant trends in the customer base.EDUCATION PREPARATION:Position requires a High school diploma or general education degree (GED); or equivalent combination of education and experience. JOB-RELATED EXPERIENCE:Position requires a minimum 1-2 years of previous job-related experience.So if you want to be part of our growing company and are passionate about delivering excellent service, send us your resume immediately by clicking on the Apply To This Job link. The benefits of teamwork Career growth, personal recognition and diversity are all part of our high-energy culture. Team members enjoy competitive pay, generous paid time off, wicked-cool wireless discounts, education assistance, medical/dental, a superior company-matched 401(k) plan, training and development and more!