Director of Metrics and Analytics - OLMP

The Director for Metrics and Analytics, under the direction and supervision of the Vice President Strategy, Analytics and Policy in the Office of Labor Management Partnership, will be responsible for providing key business metrics, establish targets to drive desired results, analysis, and communicate performance results. Major responsibilities include:NATIONAL LMP DASHBOARD: Provide guidance to MIA in the on-going development of the national LMP dashboard, including helping to determine appropriate metrics for display, best means of display for understanding by various audiences, and coordinating support from other business owners across KP who need to supply data to the national dashboard. Ensure that the national dashboard is integrated with other existing dashboards and non-duplicative by understanding other critical leadership dashboards and recommending how they can be integrated. REGIONAL UBT SCORECARDS: Work with key regional leadership as they develop+ scorecards for Unit Based Teams, providing support, consistency across regions as much as possible, and cross fertilization of ideas across regions. Provide guidance to Program Office IT in their efforts to automate and otherwise support regional score card efforts. ANALYTICS SUPPORT: Identify and perform analytical assessments of outcomes of LMP activities, utilizing existing data and metrics, including, but not limited to, tracking significant trends in improvements and resulting benefit realization. KEY INITIATIVE SUPPORT: As needed, provide metrics support for key initiatives such as attendance and service quality improvements, and identify areas in which greater consistency can be achieved in use of metrics and analytics. Minimum Work Experience:* Bachelors!& degree or equivalent* Seven or more years of directly related experience in a management or lead position working with performance management and balanced scorecard principles. * Experience with business strategy, leading groups, including front-line employees* Experience managing organizational change. * Familiarity with labor unions, labor economics, and successful experience managing business initiatives partnering with a unionized workforce.* Proven analytical and problem solving skills. * Excellent presentation skills * Ability to balance shifting workloads and deal effectively with ambiguous circumstances, with proven results in achieving success in such types of settings.* Previous experience around benchmarking, activity based costing, performance/quality and process improvement required. * Willing to travel as needed.Preferred credentials:* Masters degree preferredThis position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.For immediate consideration, please submit your resume online at www.kaiserpermanentejobs.org and create a personal profile. Please use the Copy and Paste option to attach an unformatted (text only) resume. Refer to job number 69890.Kaiser Permanente offers exceptional benefits. A competitive compensation package will be offered to applicants, commensurate with experience.Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The time devoted to the activities listed may be changed and other duties may be assigned. Additional Information Reference Code: 954339 Position Type: Full Time