Document Specialist

Shift your career! FDI Collateral Management is a best practices focused Vehicle Title Administration company, dedicated to effectively managing both paper and e-titles. We are looking for a Document Specialist to join our growing team. 

 

Job summary:

The Document Specialist is responsible for receiving, logging and matching documents, entering data into proprietary software, completing online and manual forms, and routing documents to the appropriate location.

Primary responsibilities:

§ Provide 99.6% accuracy work within a fast paced environment.

§ Maintain company and department service level agreements (SLA).

§ Receive release requests and match vehicle titles with corresponding documents.

§ Log data into proprietary software (Online Title Tracking System) and determine appropriate storage for paperwork.

§ Complete DMV forms of repossessions and other DMV forms.

§ Ensure proper routing of documents to departments within FDI or to external dealers/auctions/agencies.

§ Provide quality customer service to clients and internal customers.

§ Other duties as assigned by management.

Minimum requirements:

§ High School diploma or equivalent.

§ Basic PC skills (i.e. MS Office, Excel, Outlook and web based software).

§ Ability to keyboard at 35 wpm or greater.

§ Working knowledge of shipment tracking tools (FedEx, USPS, Airborne, DHL, and UPS).

§ Ability to make independent decisions based on knowledge at hand.

§ Strong attention to detail.

§ Ability to handle multiple tasks with moderate work volumes.

§ Ability to sit 80% of the time.

 

Work hours: Monday-Friday 6:00am-2:30pm

 

Along with a competitive salary, FDI provides a comprehensive benefits package. This includes medical, dental, and vision along with company paid life insurance and short and long term disability insurance. You are also eligible for our 401(K) plan with company matching program and PTO accrual of 15 days per year. We also have a Vehicle Purchase Program and gym membership discounts.

 

For immediate consideration, please e-mail your resume with salary history to: jobsops@fdielt.com . Please note the job title in the subject of the e-mail. For additional company information, please visit our website at www.fdielt.com EOE