Floating Mail / Copy Support Specialist

POSITION PROFILE Supports the daily operations of one or more IKON locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region?s logs and reports, the services during implementation and fills in for absences and vacations throughout the IKON Management Services locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory.JOB DUTIES AND RESPONSIBILITIES Follows IKON Service Excellence performance requirements. May spend time overseeing the work and answering the questions of Lead Operator and Operator. Mails deliveries to established locations within an account, either between departments or buildings, depending upon location. Performs high volume copying on high-end equipment for customers per their specifications. Uses all other copier/duplicator/binding equipment as needed. Performs shipping and receiving duties. Performs file room functions, including purging of files for archiving.May coordinate work assignments and answer questions for the other operators during completion of in-house and off-site copy jobs.Performs pickup and delivery of overflow jobs, which entails traveling to and from various accounts to the Overflow Copy Center. Schedules workloads in order to meet deadlines. May perform mailroom functions, including sorting and filing of individual sheets of correspondence. Lifts and moves boxes. Assists copier operator as needed. Assists Site Manager in offering suggestions for improvement where existing procedures can be improved. May perform basic maintenance on machines and oversee scheduling of maintenance for IKON vehicles. Performs daily visual inspection of site equipment. Assists in the implementation of new locations and training and directing of new employees. Verifies proper usage records of supplies and equipment are maintained for end-of-month reporting. Sells related services to the client to create higher volumes. Assists in the pricing of copy jobs/orders. Assists in maintaining, through a proactive approach, consistent company accounting and reporting policies within the IMS locations. Assists in implementation of new sites. Fills in for absences or vacations. May order paper, toner and office supplies totaling $50-60K per year. May manage postal meter totaling $30-60K per year. Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Requires high school diploma plus 6-12 months of related work experience. Requires valid, violation-free Nevada driver?s license along with reliable transportation and minimum levels of auto insurance coverage per IKON Office Solutions policy. Use of own vehicle required for travel throughout Las Vegas area. Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment. Requires experience with postage meter and equipment. Great Customer service skills a must! Must be able to work a flexible schedule and Overtime when required. Previous Copy and Fax experience preferred. Must be adaptable to change and working in different environments. Apply On-line IKON is an Equal Opportunity Employer, M/F/D/V.