Human Resource and Talent Acquisition Manager

Job Title:  Human Resource and Talent Acquisition Manager

Department:  Operations

Reports To: Chief Financial Officer

Date: February 2008

 

Company Description:

Family Office Exchange is a global leader in the wealth advisory marketplace, running a dynamic firm that brings together families of significant wealth and leading advisors across the private wealth industry.  FOX is a membership-based professional services firm that provides research, education, and consulting to 500+ members in 22 countries.  Founded in 1989, FOX is a well-established firm with offices located in downtown Chicago and London.

 

Job Description:

FOX seeks a Human Resources and Talent Acquisition Manager with a proven ability to work both independently and as part of a team to direct and manage the Human Resource and Office Management functions.  Areas of responsibility include staff recruitment, employee relations, employee development and training, and federal and state labor law compliance.  This position also oversees all office management and operating processes, including the orderly running of the office, procurement of office equipment, services and supplies.  In addition this position directly manages the firm’s full time receptionist.

 

Specific Responsibilities:Human Resources· Analyze job content, develop job descriptions and research market salaries· Oversee all aspects of staff recruiting, including posting of position ads, ensuring a sufficient pipeline of qualified candidates, screening of candidates, reference checking and maintenance of appropriate paperwork

· Plan and implement a comprehensive training program to include new employee orientation, general skills and technology training, and specialized skill training to enhance job performance

· Develop, interpret, and communicate firm policies and procedures, ensuring compliance with federal and state law

· Coach and advise managers regarding policies, procedures, work-related conflicts, disciplinary actions, performance improvement plans, terminations and legal guidelines

· Identify and resolve actual and potential employee problems· Oversee the annual employee performance appraisal process

· Participate in the implementation and administration of compensation and incentive programs

· Ensure proper and lawful personnel records are created and maintained from hiring through termination

· Monitor employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduce turnover, and promote a high level of employee morale

· Develop and implement employee recognition and rewards programs

· Serve as liaison to FOX’s Professional Employer Organization (PEO) and co-employer

· Contribute to strategic initiatives related to human capital and human performance

 

 

Office Management

· Oversee the office management and operating procedures, including the purchase and maintenance of equipment, services, systems and supplies

· Ensure the office environment is professionally maintained, clean and organized

· Identify operational inefficiencies and engineer business processes to improve workflow efficiency, service quality and job satisfaction

· Coach and mentor administrative staff concerning workflow and role clarity and coordinate operational issues to develop a collaborative team spirit and a commitment

 

 

Professional Experience

· Bachelor’s degree from four-year college or university

· Minimum 10 years relevant work experience, including 5 years experience in leading the recruiting function

· Experience in developing employee education strategies and training curricula

· Superior process and time management skills and strong attention to detail

· Strong interpersonal skills, able to build rapport and credibility quickly with a senior-level audience

 

 

Personal Characteristics

· Flexibility to work outside of strict job description parameters, thinking creatively about how to provide highest quality internal customer service

· Strong analytic, communication and change management skills

· Process-oriented; enjoys designing and documenting business processes

· Effective internal consultant, peer, and colleague who earns trust easily and works well with individuals at all levels within the firm

· Demonstrates poise and grace under pressure

· Mature and collegial individual who is positive, persistent, and grasps the broader picture

 

 

Salary commensurate with experience.