IT Communications Manager Global Technology Services - 00I1R

This job description details the requirements that the Global Technology Services team has for a permanent Communication Manager within the Global IT Communications Team based in the Secaucus, NJ office. This job includes opportunities to:Broaden established knowledge of technology Build strong relationships with key leadership and members of all facets of the global technology organization Participate as an integral member of global technology initiatives that will enable the firm to better provide services to our clients Responsibilities Responsible for defining and delivering the communications required on assigned projects, ensuring that a formal communications plan is created and executed to support global technology deployments and initiatives. Project work would revolve around facets of the organization that include Active Directory, Microsoft Identity Information Server (MIIS), IBM Lotus Notes products, social software, global wide area network, remote connectivity and telephony services. Also responsible for managing strategic communication plans with key leadership within the organization to create the necessary deliverables for their respective teams and portfolios. This work would also focus on supporting the facets of the organization that are included above. At a high level, this involves the following:Represent and champion the values and mission of Global IT Provide communication-planning information and status updates to team members; project stakeholders, and management Ensure appropriate communications are developed and sent to Area IT representatives in support of deploying global application and infrastructure services Review all GTech Guide documentation written for technologists supporting the deployment of infrastructure and application products Manage the creation of end user materials to support global deployments Contribute articles and other content to the communication vehicles and publications in support of the project, which include: Global IT Community HomeSpace and related newsletter - manage information for internal personnel within Global IT Global IT Report - monthly newsletter that targets the Area IT organizations Global IT Communications Link - weekly publication to summarize communications to the Area IT organizations Promote and drive adoption of Global IT standard service delivery tools and channels within the project team, which include: Global IT Communications Database - workflow process for creating, reviewing, approving and publishing all communications GTech Guide - main repository for comprehensive documentation, communications and policies for Area IT organizations regarding global technology deployments and other essential resources In addition to project work, the communications manager:Manages executive and internal communications within the Global IT organization Promotes the communication processes that are used within the Global IT Communications Database Champions global communication standards and processes to the larger technology community Manages content and evangelizes the all communication vehicles and publications leveraged within Global IT Liaisons with communication leaders in both Area and Global organizations to ensure that messages to local IT organizations remain consistent Identifies areas of improvement and/or refinement of current communication processes, methodologies and toolsP2D To qualify, candidates must have:a bachelor's degree in English, Technical Writing, Communications or a related discipline; or equivalent work experience 5-10 years of related experience, including 2-3 years in corporate communications. International exposure in previous job is a plus. Skills: - Sound judgment, tact, diplomacy, and decision-making ability - Proven ability to work and team effectively within the team in addition to clients and other management personnel - Ability to work independently, on multiple projects at the same time, in a fast-paced environment - Solid writing skills - Good time management, interpersonal, communication, presentation, and organizational skills - Dynamic personality that can establish the appropriate presence within a virtual team meeting - Logical thought process and good business judgement - Ability to negotiate, persuade and influence others - Confident in oneself to ensure that all standards and processes are adhered to on all organizational levels - Knowledge and understanding of technology including its impact on end users - Proficient in Microsoft Office and Lotus Notes applications Pluses: Graphic skills in PhotoShop, Quark or Adobe Acrobat It is also necessary to have a flexible approach to hours required and to be culturally sensitive and aware. Occasional international travel may be required. NJ-Secaucus