Inside Sales Rep - No cold calling

Inside Sales Representative – Nashville

 

OVERVIEW

 

This is an ideal job for recent college graduates and candidates with a year of sales/business related experience. We  opened a new Service Center in Nashville in January, 2008, with plans to grow rapidly and establish a solid presence in the community.  ServiceSource is an exciting, fast paced, professional environment where we need leaders to help us establish a solid foundation for future growth. This position offers an excellent opportunity to use overall business experience and take on additional responsibility over time. ServiceSource promotes from within, based on opportunity and performance.

 

Upon completion of training, Inside Sales Representatives call upon existing customer base of the assigned account. While calls are outbound, it’s not cold calling, and there is no ‘lead generation; involved. Instead, you cultivate relationships and close renewal contracts with approximately 150-200 active accounts each quarter. Inside Sales Representatives place an average of 30-50 calls per day and use the computer to generate quotes, perform customer research, and update account notes using GoldMine CRM. 

ServiceSource leads the Service Performance Management industry. We increase services revenue for leading high-tech companies such as Adobe, AT&T, GE Healthcare, Motorola, and Sun Microsystems through our exclusive focus on service share. We help our clients increase the number of customers they have service relationships with and grow the value of those relationships each year. Together, we deliver increased earnings, profits, and value to shareholders.

 

Headquartered in San Francisco, ServiceSource has four global service centers that serve technology customers in over 100 countries and 26 languages. We’ve delivered more than $3 billion in services revenue to the technology industry and manage more than 300,000 customer relationships annually. Founded in 1999, ServiceSource continues to grow at an unparalleled rate. We are private, profitable, and fully backed by a distinct group of individual and institutional investors led by General Atlantic and Benchmark Capital.

 

RESPONSIBILITIES  Responsible for the renewal and overall sales of hi-tech service and support agreements to an established customer baseUse databases to research accounts and uncover new opportunities Able to work effectively with 150-200 accounts per quarterGenerate sales quotations for customers, using dedicated sales database systemsEnsure the integrity of client information maintained in the database systemsAssist with streamlining of systems and processes to further enhance automation and efficiency

 

QUALIFICATIONSCollege degree, BA/BS requiredCandidate must have basic experience in Microsoft packages (Word, Excel) and email Databases
 

OTHERHigh energy level with excellent sales / business skillsSelf motivated, driven to work hardPositive attitude  Desire to achieve results and advance through a fast growing organization Possess highly effective verbal and written communication skillsDetail oriented with strong follow-through skillsExcellent organizational skillsAbility to multi-task and prioritize work with minimal supervisionAbility to work as a team player a must

 

COMPENSATION36K starting potential - Competitive base salary with an excellent quarterly bonus structure Competitive health benefits including dental and vision coverage 401K  match