NCH Marketing Services - Account Coordinator (261047-548)

DescriptionNCH is a global leader in business solutions for the planning, redemption, settlement and analysis of promotional offers. After 50 years of success, we remain the coupon agent of choice for leading manufacturers and retailers. We protect the financial integrity of nearly $3 billion dollars in annual promotional funds transfers between trading partners across the globe.Assist and support manager in all phases of servicing customers by executing operational framework duties that also includes communication with customers designed to better understand client needs for positive positioning of NCH products and services. Utilize probing and follow-up skills to ensure that service interactions are successfully executed. Also responsible for accurate and timely maintenance of customer associated processing specifications that include but are not limited to master file maintenance (specification updates, formatting and timely delivery of reports). Responsible to act as communication link between account Operations Administrator and customer to discuss and address issues associated with offer master file maintenance.Required Experience



This position requires 6 months-2 years of account management and/or customer service experience. BS/BA or equivalent preferred. Candidates must have attention to detail, strong organization, communication and relationship-building skills, and the ability to work independently and meet regular deadlines. Previous experience developing ongoing relationships in a business-to-business environment is strongly desired. MS Office experience required. As a Valassis Company, NCH is part of a billion-dollar growing company. We have frequently been listed on Fortune’s “100 Best Companies to Work For�. We offer a competitive compensation and benefits package and a great place to work. We are located in Deerfield, IL – just a short walk to the Metra train! NCH is an equal opportunity employer.Submitting a resume online at a job site could cause valuable screening information to be missed.Please apply directly at: http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=261047&company_id=15548&jobboardid=24