PROGRAM MANAGER - SUPPORTED EMPLOYMENT
Westview Services is a large non-profit organization dedicated to enriching the lives of people with developmental disabilities through meaningful activities, community integration and supported employment. Westview operates over 30 programs and services approximately 2000 clients throughout Southern California, Arizona and Nevada.
Westview Services is actively recruiting for a PROGRAM MANAGER in our SUPPORTED EMPLOYMENT program located in Long Beach, CA. The position's main responsibilities are to oversee all aspects of the program's daily operations by providing leadership and management to achieve the Mission AND ensure compliance with all regulatory agencies and the company's policies and procedures.
JOB DUTIES:Develop and implement marketing strategies in various media, such as handouts, newsletters, and presentations to increase referral baseMonitor commensurate wage surveys to ensure Department of Labor complianceBuild and maintain a positive and professional relationship with all company's clients, care providers, employers, Regional Center service coordinators, staff, internal co-workers, and the community at large, including performing all duties to professionally represent, exemplify, and champion the companySupervise the development and implementation of a well-rounded, meaningful activity program to enhance the daily lives of our clientsProvide program-specific new hire orientation and train and educate staff on an on-going basis to include state regulations, clients rights, and company policies and proceduresRecruit, employ, evaluate, and provide a good working environment for qualified staff to perform their duties in a satisfactory and professional manner. Coach, counsel, discipline and take necessary action with employees who do not follow state regulations, clients rights and/or company policies and proceduresSupervise staff scheduling to effectively balance the workload and provide adequate coverage to meet the clients needsManage revenue and expenses, approve purchase orders, and review financial reports regularly to achieve the operating budgets. Operate within budgetary guidelines and according to client census. Contribute to the development of the annual program budget.Conduct monthly staff meetings to review policies, safety procedures, conduct training, discuss client and program issues and provide support, build morale and teamwork. Additionally, conduct regular management meetings to discuss the daily program operationsComply with all state, federal, local laws and regulations, as well as, company policies and proceduresPerform all other duties, as assigned.
REQUIREMENTS:Bachelor's degree in Psychology, Social Work or a related human services field OR Five (5) years work experience in a human services delivery system inclusive of 2 years in a management or supervisory role Excellent written and verbal communication skills, customer service, interpersonal and problem-solving skills Computer literate with proficiency in MS Office to include Word, Excel, Power Point Must read, write, and communicate in English Must possess a valid CA driver license and good driving record Must pass criminal background clearance, pre-placement physical and reference checks Must have reliable auto with proof of insurance and registration Strong work ethic
This position offers a competitive salary and benefits to include medical, dental, vision, life insurance, 403(b), flexible spending account, paid time off (PTO), education assistance, mileage reimbursement, employee assistance program, direct deposit and credit union services.
To apply, please email resume including salary information to wrecruiting@westviewservices.org or fax to (714) 517-6613, attn: Recruiter.
Westview Services is an equal opportunity employer.
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