Reception

Summary



The Receptionist is the face and voice of our company, responsible for providing superior customer service to our clients and our employees. The Receptionist will report to the Director of Human Resources and will assist in supporting the administrative needs of the office. They must project a bright, enthusiastic, positive attitude while being able to handle difficult situations. They should be a quick learner with an open mind and able to manage multiple tasks

 Job Responsibilities:Provide phone coverage from 8:30 a.m. to 5:00 p.m. Answer incoming calls, determine purpose, and forward appropriately Greet, screen, and route all visitors Receive, sort, log, and route all incoming mail and deliveries Manage outgoing mail and express deliveries and maintain records of same Send faxes, and retrieve and route incoming faxes promptly Maintain kitchen, purchase food supplies, set up conference rooms as needed Order business cards for new employees Assist in special clerical projects as needed and provide administrative support as needed to CEO, HR Director and others on the Management Team



 

Qualifications:



Punctuality, professionalism and a positive, cheerful attitude Polished, business attire required Possess excellent verbal communications skills Be proficient in Microsoft Windows, Word, Excel, and Outlook Be able to multi-task and keep up in a fast-paced, high-stress environment Customer service driven attitude is a must!





 

Education and Experience:

Must have a minimum of one year or more customer service experience and/or reception experience Associates Degree or equivalent College Experience preferred