Reception Services Staff - 00ISK

US-CA-Silicon Valley/Peninsula Ernst & Young, a global leader in professional services, seeks a Receptionist with an ability to work both independently and as a team player. As a member of our Facilities and Hospitality Team, the Receptionist serves as the initial, on-premise greeter at an Ernst & Young site, providing information services and direction to employees, customers, guests and vendors. This individual projects a welcoming, courteous and strong client service orientation in person and over the telephone, and responds with skill and courtesy to heavy surges in workload. This skilled administrative professional will also assist with a range of general administrative duties, including database management, hoteling, records, and mailroom activities. Responsibilities include, but are not limited to: Serve as the initial point of contact for routing internal and external calls at an Ernst & Young site, providing customer-focused information services. Greet all Ernst & Young personnel, customers, guests, and vendors while projecting a positive, professional image. Log in guests, customers, and vendors and inform Ernst & Young staff of their arrival. Understand emergency procedures and act as an extension of daytime security and property control. May handle incoming package deliveries; maintain maintenance requests logs and other duties as necessary. Perform general clerical duties, including database management, hoteling, records and mailroom activities. To qualify, candidates must have: - a high school diploma, or equivalent work experience - 2+ years of reception and office services experience in a corporate environment - computer proficiency - strong customer service skills, an attention to detail, and great organizational skills - professional demeanor with an ability to manage multiple priorities CA-Palo Alto