Senior Internet Operations Engineer

Senior Internet Operations Engineer

Cvent, Inc. (www.cvent.com) is the leading software application for online event registration, websurveying, and event emarketing. We are a 350-person, profitable software company headquartered in McLean, VA. We have developed the next generation suite of On-Demand tools for marketing, meeting planning (venue, travel and accommodations), and human resource professionals. We are a growing organization with international operations and are a recognized leader in our industry areas.

The Senior Internet Operations Engineer plays a key role on the Technology team supporting and enhancing our Internet-based applications. The Senior Internet Operations Engineer performs a wide-range of tasks, including infrastructure support, network engineering, application and server configuration and monitoring, and database administration. This position is expected to work overtime and holidays on a rotational and on-call basis to assist with scheduled maintenance and respond to production emergencies.Position Duties:

Production Systems Support and Administration:

· Maintain production systems according to company SLAs

· Network issue identification and resolution

· Hardware and operating system issue identification and resolution

· SAN issue identification and resolution

· Operating system / server software configuration, testing and deployment (upgrades, hot fixes, and other updates)

· Environment change control

· Application / release builds / configuration

· Application hot fix / release planning and deployment

· Build / re-build servers as necessary

· Author and maintain operations documentation

· Production server backup and recovery

· Daily log file and alert monitoring

· Data center installation, maintenance and configuration (on-site)

· Other related tasks to be determined

 

Production Systems Architecture, Engineering and Enhancement:

· Develop (improve) and implement efficient backup strategies

· Develop (improve) and implement operations / deployment standards

· Volume / load growth planning

· Hardware / software procurement

· Research and recommend operations and application-related technologies

· Research, design and implementation of Internet Operations / Technology initiatives such as:

o  Intrusion detection systems

o  Security best practices / audits

o  Disaster recovery scenarios

o  Fault management systems

o  Application performance / load testing

o  “Next generation” application infrastructure

· Other related tasks to be determined Candidate Requirements:

· Bachelor's degree in Computer Science or equivalent

· 7 to 10 years of relevant experience

· Excellent problem solving and written and oral communication skills.

· Candidates with demonstrated large-scale web site design and administration experience are preferred.

· Demonstrable knowledge depth in one or more relevant disciplines: Microsoft Windows; IIS; .NET Framework; Active Directory; large-scale web hosting design, implementation and operation; and SANs.

· Due to the sensitive nature of this position, the Company requires candidates to pass a criminal and background check as well as a drug screen.

 

For more information, contact Vineet Panjabi at vpanjabi@cvent.com Cvent Background

Cvent, Inc. (www.cvent.com) is the leading On-Demand software application for online event registration and management, websurveying, and event emarketing.  We focus on helping event planners, marketers, and human resource professionals organize and market their conferences and events as well as gather business intelligence from internal and external stakeholders.  The meetings industry is the 22nd largest industry in the U.S, and is valued at over $50 billion dollars per year.  The surveying or market research industry is an $8 billion dollar per year market.

 

Company Background:  We started the company in 1999 and currently have 350 employees.  The company has been cash flow positive and thus debt-free every month for the past 60 months.  Based in McLean, Virginia, we expect to have over 425 employees by the end of 2008.  We have grown 50% every year for the past 7 years and we are the only major company in our industry that is consistently profitable.  We have a significant international operation and about 20% of the US staff will have an opportunity to go overseas on several-months-long assignments.  In 2006 and 2007, we sent over 50 US employees for short-term assignments in our international office. 

 

Management Team:  We have eleven people in senior management.  We are very experienced in our particular areas as ten of the eleven members of senior management have been with the company since inception almost nine years ago.  We are all in the early prime of our careers and most of us have advanced degrees (Harvard Business School, Wharton, Georgetown Law, and Duke Law).  We believe in hiring people based on talent, not years of experience.  We are motivated and very hungry to grow our company.  We promote people on performance and we invest aggressively in our people.

 

Investors:  We raised $17 million in venture capital in 2000.  Our investors include institutional venture capitalists and angel investors such as the CEO of Nortel, CEO of Nextel, CEO of Bell Atlantic, CEO of AOL, and worldwide Chairman of McKinsey Consulting.  We have over 30 publicly traded CEO’s who have personally invested in the company; we view this as an endorsement of the product and team.

 

Customers:  Cvent has over 3,000 customers.  Nearly 70% of our revenue comes from corporate customers.  Approximately 30% of our revenue comes from associations, non-profits and universities.  Representative customers include KMPG, The World Bank, Rolls Royce, American Marketing Association, Walmart, ExxonMobil, Yahoo, Harvard University, United Way, BMW, and Siemens.

 

Products: Cvent is built on a Microsoft .net platform and is an On-Demand Application Service Provider (ASP). We have invested $25 million in building our products and have run hundreds of thousands of events, millions of event registrations, and hundreds of millions of email invitations. Cvent offers a next generation product suite of Event Management (online registration, eMarketing, reporting, travel capabilities, and supplier sourcing), Web Surveys, and Email Marketing.Benefits: 

Cvent offers a comprehensive benefits package.  We provide free healthcare and dental insurance options, vision discount plans, as well as free long-term disability and life insurance coverage.  We provide a Fidelity 401k retirement plan and Flexible Spending Accounts (FSA) for health and dependent care.  You will receive three (3) weeks of Paid Time Off (PTO), eight (8) holidays, and free parking.  Cvent heavily subsidizes a multi-facility Sport and Health Club membership.  All employees also receive stock options in the company.