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Supervisor, Project Coordination
| Details |
Country: USA
Location: California-Los Angeles Los Angeles, CA 90064
Total applied: 18 Salary/Wage:Commensurate w/experience
Job Category:Customer Support/Client Care
Relevant Work Experience:1+ to 2 Years
Education Level:High School or equivalent
Location:Los Angeles, CA 90064
Status:Full Time, Temporary/Contract/Project
Occupations:Account Management (Non-Commissioned);Call Center;General/Other: Customer Support/Client Care
Career Level:Manager (Manager/Supervisor of Staff)
Relevant Work Experience:1+ to 2 Years
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Supervisor, Project Coordination
THE CODING SOURCE, LLC
is a nationally recognized, quality provider of
EDUCATIONAL, TEMPORARY, OUTSOURCED and AUDIT CODING SERVICES
We have established a reputation as an excellent employer and as an organization that conducts business with integrity and in accordance with the highest ethical standards
We have been named the #2 Ranked “Fastest Growing Private Company”
in 2007 by The LOS ANGELES BUSINESS JOURNAL
SUMMARY: THE SUPERVISOR OF PROJECT COORDINATION is responsible for providing highly professional, direct assistance to the Manager, HCC (Medical Coders) Project Coordination.The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Supervise a ‘pod’ of project coordinators.
2. Preparation of daily project status reports.
3. Manage staff to provide coverage required to ensure excellent customer service during TCS hours of operation for all HCC scheduling and project management efforts. From time to time and whenever necessary, troubleshoot internal process issues including scheduling and traveling problems when the assigned Project Coordinator or Travel Coordinator is unavailable or unable to resolve the issue.
4. Support training and mentoring of new project coordination staff.
5. Perform routine Quality Assurance checks of project coordination staff and track all PC productivity.
6. Coordinate with the Manager, HCC Project Coordination to ensure project information is accurately communicated to the Director of Client Relations on a daily basis or as necessary..
7. Coordinate with the PC Manager and Client Relations staff any additional requirements requested by the client and effectively monitoring the request until the task is incorporated into the process for each project, as needed.
8. Coordinate with the Manager, HCC Project Coordination and Director, Client Relations by providing a weekly report of Work in Progress (WIP) regarding anticipated project start dates and projected completion dates.
9. Maintain an internal “Operations Issues” log cataloging issues and problems arising from day-to-day operations as they relate to project scheduling activity.
10. Coordinate with Coding Managers in reconciling chart counts and summary reporting functions as they appear in ARC and other chart coordination systems. Report findings on a timely basis regarding issues that arise from daily chart review activity.
11. Maintain good relationships with PC customers including, but not limited to; HCC Field and Remote Coders, Medical Records Technicians, Provider Contacts and Healthcare Client Representatives.
12. Maintain confidentiality of information.
13. Assist in any additional projects and tasks required during day-to-day operations or as requested by the Manager, HCC Project Coordination.
EDUCATION
Bachelor's degree (B.A.) from four-year college or university, or equivalent professional work experience.
EXPERIENCEStrong communication, administrative and organizational skills, ability to multi-task and act effectively under pressureAbility to comprehend the varied activities of a busy, growing firm sufficient to handle the mass of items passing through the office Initiative; tact; poise; neat personal appearance; physical condition commensurate with the requirements of the position Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must communicate effectively and present as confident and self-assured while working in an environment surrounded by Senior Management The level of professionalism requires the utmost in reliability, dependability and diplomacyTo perform this job successfully, an individual should have advanced knowledge of Microsoft PowerPoint, Microsoft Word, and Microsoft Excel
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to stand; walk and sit. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include color vision. Requires prolonged sitting, some bending, stooping and stretching, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
All qualified candidates submitting their resume for review will be contacted with details (locations and length of projects, compensation, etc.) within a few business days of submission.
■■ THANK YOU FOR CONSIDERING THE CODING SOURCE! ■■
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