Tax Operations Manager - Global Services (SJ) - 00BV2

AREA GLOBAL OPERATIONS COORDINATOR (AGOC) We currently have an excellent career opportunity for a Area Global Operations Coordinator. The Global Tax Operations team provides clients with a mult-territory tax department that delivers the highest quality at the best cost. Ernst & Young's global tax solution: Delivers a coordinated infrastructure that provides home office tax executives with better oversight of their global tax operations. Offers immediate access to an international network of tax professionals who facilitate accurate, consistent information gathering and timely filing and reporting in your non-U.S. locations. Leverages a proprietary suite of technology tools, providing U.S.-based tax executives with real-time access to information from anywhere in the world to facilitate more effective global tax planning.ResponsibilitiesThe AGOC role is to coordinate non-U.S. tax compliance services on global engagements, including the following: Serving as the primary liaison to the client with regard to global services Maintaining, developing and expanding key client relationships for global services Assisting with the fee and scoping refinement Ensuring that global services are delivered in ways that address the specific needs of the client, including working with our E&Y foreign offices and helping to identify additional service opportunities for other E&Y services Managing engagement economics Starting with the Transition phase and continuing through the operations phase, managing the engagement process for the highest degree of efficiency and quality. Coordinating activities with the Global Services HQ Transition Team (Transition Manager and Global Operations Support personnel) Working with the Account Market Leaders (AML) to expand client value and generating account growth and to act as overall account Manager for the full spectrum of Tax Operations Services.Team closely with E&Y affiliate offices around the globe.Develop desk policies and procedures to ensure consistency and quality across engagements.Determine all information required to ensure/complete accurate tax compliance products within budget. Formulate a plan to gather/communicate information. Oversee the issues management process and adapt to challenges in the compliance process. Ensure the acceptance of the product by appropriate parties. Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff and peers. Participate in recruiting efforts when necessary. Leverage technology to maximize productivity.Contribute to a flexible, stable, and team-oriented working culture that fosters personal development and a positive attitude. To qualify, candidates must have: an undergraduate degree in a related field a minimum of 5 years of tax experience a CPA, EA, or JD or other related experience or certification relevant to an area of specialization general knowledge of tax laws with specialized knowledge in 1 or more technical areas excellent supervisory, analytical, and leadership ability strong written and verbal communication skills a commitment to learning in a tax technology environment strong negotiation skills proficiency in automated tax processing systems and Microsoft Office toolsTravel may be required.CA-San Jose