Technology Product Manager for Advisory Services - 00F91

Product Manager to support Risk Advisory Service (RAS) practices Ernst & Young, a leading global organization of professional services firms, is committed to restoring the public's trust in professional services firms and in the quality of financial reporting. Our 114,000 people in 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centered on auditing, accounting, tax, and transactions. We strive to help all of our people achieve both their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized by organizations such as Fortune, Working Mother, and Training, Ernst & Young continually strives to be a great place to work. The Assurance and Advisory Business Services (AABS) practice of Ernst & Young LLP in the US helps its clients recognize and address risks and opportunities that can have a dramatic effect on their business and their financial success. Companies today have high expectations of their business advisors. Globalization, business risk, information technology, industry regulations, and the need to adapt business processes to a fast-changing, competitive landscape create highly complex situations. Ernst & Young's AABS teams help their clients understand and manage key business risks, improve business processes and strategies, and validate business decisions based on quality, trust, independence, and integrity. Role description The individual will work within the Global AABS Infrastructure team as a product manager and will report to the Global RAS Technology Team Leader The role will be responsible for working with the RAS practices and RAS Product Managers, coordinating RAS technology initiatives and tools. The activities for this role will involve: Work closely with the RAS product managers to support the development, deployment and on-going maintenance of EY RAS technology tools by closely working with the RAS Product Managers and Global IT Support the deployment planning and delivery efforts by determining the appropriate infrastructure / technology platforms for targeted Area deployments using agreed-upon criteria Develop and maintain an understanding of the RAS Practices services and methodologies Maintain an understanding of the Area business to assist in the development and maintenance of an effective support model for EY RAS tools Design and deliver appropriate deployment communications and awareness messages working with EY RAS area teams. Support presentations and learning programs with technology and tool specific content to be delivered to practice leaders and vendors as necessary Develop appropriate metrics for measuring the effectiveness of EY RAS developments and deployments. Regularly interpret metrics and propose changes and improvements to this process and delivery when needed. Skills required The individual should be a Senior or have 2+ years of experience in a product management role, requiring the following skills:Knowledge of the RAS practice and sub-service lines including their methodologies is preferred but not required Good Account/Relationship management skills Self driven, ability to learn new things quickly, to thrive on change and to strive for continuous improvement Good communication and project management skills Team player Ability to handle and manage many small projects simultaneously Quick learner Ability to analyze problems and recommend/negotiate solutions Knowledge of commonly used applications, in particular MS Windows, Lotus Notes, Internet Explorer. Preferred knowledge of development technologies (JAVA, .NET, HTML), internet search engines and MS Office. Location The role will be based in Cleveland, U.S. but will involve some travel to where the vendors reside. OH-Cleveland