Director, Professional Services

This position will report to the Vice President - Services within NALA.

 

Key leadership role and directly accountable to lead a team of Engineering (Optimization and Engineering design) Consultants in delivering professional services projects.

 

Listen, understand and analyze customer needs.
Manage client expectations around project delivery.
Building and sustaining "trusted advisor" client relationships within the Practice area that provide access to and knowledge of business issues and challenges.
Must consistently achieve outstanding client satisfaction.
Work along side with the business consultant and business development staff in developing and maintaining practice and account plans.
Lead the organization to deliver proposals and teaming arrangements that create win-wins for AspenTech and its highly valued customer base.
Overseeing the delivery of services consistent with project scope and budget.
Work closely with the PMO Practice Director to develop Best Practices as part of the development of the Project Delivery Methodology.
Share knowledge across the team and continuously develop and enhance personal and team capabilities.
Adhere to all internal reporting requirements in a timely manner.

 

Aspen Technology is an Equal Opportunity/Affirmative Action Employer.

 

 

B.S./M.S. Computer Science, Industrial Engineering, Chemical Engineering
10+ years successful background in professional services role.  Prior management experience preferred
Demonstrated skills in  planning, organizing, prioritizing, negotiating, and communication

The ability to multi-task is a must

Good leadership and motivations skills required

Additional consideration given for:

- Petroleum or Chemical industry knowledge
- An educational background in Engineering or Sales


 

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=504672-3-763