Personal Computer Systems Support Specialist

Ashland Inc. (NYSE: ASH), a Fortune 500*, diversified chemical company provides innovative products, services and solutions to customers around the globe. Ashland has sales and operations in the United States and in more than 100 countries worldwide. Our operations include four divisions:  Ashland Performance Materials, Ashland Distribution, Valvoline and Ashland Water Technologies. At Ashland our vision is to enable growth and to add value to all we touch. This includes our products, our services and our people. In fact our people — employees, customers and vendors — define who we are. They are the driving force behind everything we do. Ashland is a market-focused, processed-centered organization that strives to perform for each customer. Not only do we value our customers but we value our employees, and we work to offer them a dynamic and challenging environment. We hold ourselves to high standards at Ashland, and we value integrity and honesty. *FORTUNE 500 is a registered trademark of Time Inc. This position is located in Lexington, Kentucky As a PC Systems Support Specialist, you will be providing computer technical phone support for computer hardware and proprietary software at all Valvoline Instant Oil Change locations.  In addition, you will be required to work retail hours including weekends. ** Bachelor of Science (BS) ** 1-2 years of customer service and technical support in a call center environment; technical support experience preferred  ** Individual must be customer focused and have a sense of urgency ** Team oriented ** Excellent computer and written/verbal communications skills ** Hardware/software troubleshooting abilities ** Must be able to deal effectively with all types of internal/external customers and work independently ** Be intuitive, have great follow through skills ** Applicants must have authorization to work in the United States In return, this opportunity offers a competitive salary, a comprehensive benefits package, and opportunities for development and advancement throughout our global organization.  At Ashland, we are determined to win our customers through dedicated people and excellent service! Ashland Inc. is proud to be an Equal Opportunity Employer.  TO APPLY FOR THIS POSITION, please select the Apply button if it is provided below.  If there is not an Apply button provided, please copy and paste the URL below into your address bar.  This will take you to our career center.  Once there, please enter job number 2109523 in the Keyword Search field to find this posting and to apply online.  https://ashland.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=1&art_servlet_language=en&csNo=2 WE DO NOT ACCEPT RESUMES FROM THIRD PARTY RECRUITERS (AGENCIES) FOR ANY OF OUR OPENINGS UNLESS WE HAVE A SIGNED AGREEMENT IN PLACE TO FILL A SPECIFIC POSITION.