Technical Consultant - Houston

Technical Consultant – Houston

 

Entry level Technical Consultant position available to a person responsible on a day-to-day basis for specific customer accounts to ensure total customer satisfaction with both the product and the company. Work with customers in areas of implementation including planning, needs analysis, specifications and design, data conversion, training, and support services. Has thorough knowledge of the products produces an understanding of configuration capabilities and implementation solutions.

 

· Provide clients with reliability consulting, project management services, product information and systems consulting

· Analyze and document customers' needs to determine customized configuration of the application

· Analyze customers' data

· Load data from customer into the application

· Troubleshoot issues with customer's configuration and data

· Create interfaces between customer systems and the application

· Create customized solutions (queries, graphs, workflows) for customers within the application

· Understand customer requirements and assist with new product design as required

· Assist with testing and debugging as required

· Be proficient with SQL and/or have basic knowledge of Oracle, VSA, and the technical aspects of our product

· Develop business rules and custom reports using VSTA, Crystal Reports, SQL Server Reporting Service

· Build cubes using Microsoft Analysis Services

· Develop data visualization using Microsoft SQL Server Reporting Services

· Assist in client presentations and setup of pilot projects.

 

· Background in design and implementation of relational databases with experience in Oracle and/or SQL Server

· Background in programming, experience with VB.NET is a plus

· Excellent oral and written communication skills

· Excellent presentation skills

· Positive, outgoing attitude

· Ability to handle multiple tasks or projects

· Project management experience is a plus

· Experience with Crystal Reports and/or SQL Server Reporting Services is a plus

· Experience with SQL Server Analysis Services is a plus

· Exposure to SAP and/or Maximo is a plus

· Initiative and a willingness to learn

· Desire to travel up to 75% internationally and domestically

· Foreign languages (esp. Spanish, Chinese, Japanese, Arabic) a plus