Call Center Customer Service

Join the fastest growing on site computer service company!

 

Call Center Customer Service

 

 

As the fastest-growing company in on-site computer service, Geek Choice expands its downtown Boston headquarters.  With the best technicians in the industry, the fastest response time nationwide, and a personal experience for every customer, Geek Choice continues to lead in the race to national brand recognition!

 

 

Job Description:

• Supervise daily service calls to assure that every service call is a success from start to finish

• Work with clients through the complaint process

• Conduct premium quality control service for customers

• Manage loss prevention to assure that customer complaints and inquires are handled with utmost attention to customer satisfaction

• Provide daily reports on accomplishments and updates

• Continually improve customer service

 

 

Opportunities:

• Excellent pay plus regular bonuses

• Career advancement opportunities with a strong and financially stable company

• Casual work environment

• Medical & dental

• Personal time off, vacation days and paid holidays

 

 

Requirements:

• 3+ years customer service/sales industry with emphasis on service call sales

• Detail oriented with exceptional communication skills

• Proficiency in Microsoft Office

 

 

If you are a hard-working, enthusiastic person who wants to work for a fun, fast-growing company with opportunity for advancement, submit your résumé for consideration to: jbruce@geekchoice.com

 

To learn more about Geek Choice go to www.geekchoice.com

 

Qualified candidates must submit resume and salary history for consideration.

 

Geek Choice is an Equal Opportunity Employer

 

Geek Choice

35A Myrtle Street, Boston, MA 02114