Customer Field Service Engineer

Since 1963, Management Science Associates, Inc. (MSA), has been an international leader in analytical software and information-based systems. With 850 employees and over 40 years of continual growth, MSA specializes in data management and data warehousing, business analysis, media services, and custom workflow integration and software. Headquartered in Pittsburgh, Pennsylvania, MSA also has offices in New York; Chicago; Atlanta; High Point, NC; China; United Kingdom; and Malaysia.

 

Description Completes training assignments designed to develop proficiency in staging new computer equipment and repairing computer devices Installation and on-site repair of new and used computer systems, peripherals, and related devices Repair of computer systems and peripherals Perform preventive maintenance on various computer systems and peripherals Provide customer-site and MSA-site support of operating systems and applications hardware Completes training assignments on new operating systems, software and related information technologies. On-call rotation

 

Required Skills High-School level reading and math plus basic computer operations training (classroom or on the job) AA degree in electronics or information technology may substitute for up to two years of experience Advanced understanding of computers and operating systems Minimum of five years' experience in electronics/computer field working with customers Installation, repair and maintenance of computers, peripherals, communications and network equipment Above-average ability to learn computer assembly and maintenance Basic understanding of operating systems and networking protocols Experience in hardware design and troubleshooting Experience with MS Office applications and Visio a plus DEC, Compaq, HP, IBM or Sun experience desired Ability to handle confidential information Must have strong organizational and multi-tasking skills Must be a team player with excellent oral and written communications skills Seasoned customer relations ability Multiple Hardware vendor certifications. MS certifications a plus Must have a current driver's license, clean driving record, and own transportation

 

As an international industry leader, we can offer you an exceptional working environment, salary commensurate with experience and an incredible benefits package including:

 Flexible working hours Casual dress Profit Sharing & Savings Plan (401K with matching funds) On-site massages A Floating Holiday in addition to Vacation and Eight Paid Holidays Free Parking Cash Bonuses paid for employee referrals Health, Dental, and Vision Plans, and Short and Long Term Disability

 

MSA requests that you apply for this position through our web site to ensures efficient processing of your application. Submitting a resume by email, mail, fax or through the apply button on a resume web site will cause relevant information to be missed.

 

Please use the following link to apply:   APPLY NOW


Your interest in our company is appreciated however, only candidates considered for interview selection will be notified.

Must Provide Base Salary Requirements Or Salary History For Further Consideration

EOE M/F/D/V