Digital Copier Technician

Digital Copier Technician and Repair

Ford Business Machines Inc.

Job responsibilities include:

· On-site installation, maintenance, and repair of Ricoh digital copier products and HP printers.
· Using diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures
· Use escalation process to inform Field Engineer, Field Service Manager, Specialist, and Headquarters of unresolved issues as well as suggestion to improve equipment performance
· Manage parts inventory and territory to comply with established operating standards
· Perform machine factory modifications and software /operating systems upgrades of equipment to insure optimum performance

The ideal candidate must have a minimum of two years successful field experience working on copiers and facsimile machines; strong technical skills; PC literate; competency in color/digital and network technologies a plus. Candidate must have strong communication and customer relations skills.

We offer:

*A competitive salary
*Med/Dental/Vision/Life/STD/LTD/401(k) with a generous match and immediate vesting
* Extensive product and training
*Opportunity for advancement

 

Please send resume to: jgarlow@buyfbm.com or call 724-628-9050.