Field Technician: Fort Smith, AR

redbox Automated Retail, LLC is the nation’s leader in automated DVD rental services. redbox continues to revolutionize the DVD rental industry with kiosks featured in the nation’s leading grocery stores, select McDonald’s restaurants and other locations nationwide. In September 2006, redbox launched online rentals – offering guaranteed and immediate access to new release titles with no membership or mailman required. redbox Automated Retail, LLC is owned by Coinstar, Inc., McDonald’s Ventures, LLC, a wholly-owned subsidiary of McDonald's Corporation, and private investors. More information about redbox can be found at www.redbox.com.


http://redbox.net-apply.com/register.asp?oid=RDBXAE132091&rid=Mnstr




Position Purpose:

This person will contribute to our success by aiding in the installation, maintenance and performance of redbox kiosk’s across a given territory.

Essential Duties & Responsibilities:Install, configure internet connections, service, troubleshoot, and repair company’s electronic and mechanical equipment at the customer’s sites.Optimize routes of field installer teams for maximum efficiency as well as expeditious resolution to outstanding issues. Field service experience strongly desired.Upgrades hardware and software components as required.Utilizes test equipment and hand tools to perform work.Monitors reliability of network infrastructure and operating systems.  Maintains organized and accurate inventory levels of install equipment and merchandise.

Knowledge, Skills, & Abilities:Demonstrates strong analytical, organizational, multi-tasking and problem solving skills.A passion for interacting in a positive and creative manner with customers, team members and developing partners.Demonstrates a high-level of computer literacy, including proficiency in web-based software applications, the Windows Operating System as well as office productivity applications such as Microsoft Word, Microsoft Excel, and Microsoft Access. Demonstrates a high degree of self-motivation.Has the ability to address and diplomatically resolve inter-personal conflict.Ability to lift 50lbs.; can bend, kneel and stand for extended periods of time.Must have an excellent driving record.MVR, drug screen and background check is required.Has a solid and unwavering belief in good ethics and honesty

Education:  A minimum of an associate degree or equivalent. http://redbox.net-apply.com/register.asp?oid=RDBXAE132091&rid=Mnstr