IT Help Desk Associate

Celerity is looking for self-motivated, UNIX savvy individuals to fill Tier II Level Technical Support  positions in the Camp Hill,  PA area.

Tier II Tech Support Representatives to handle inbound calls and outbound calls to provide hardware and software technical support to resolve system administration issues for a specific client. Representatives are responsible for trouble-shooting system administration issues, such as installation of software, managing file systems, system boot procedures, and backup & restore procedures.

Interested candidates must have experience with some form of Unix -- Solaris experience is preferred.

Unix experience should include the following: - ability to navigate a Unix filesystem using the CLI - use the vi text editor - interact with a windowing system - use components of the desktop system to successfully navigate the Unix OS command line features & online help resource - manage files & directories; create archives, and compress, view & uncompress files in the Solaris OS.

In addition, applicants should possess a strong knowledge of  networking, software, operating systems, hardware configuration, and data backup methodologies, hardware, and storage. Excellent written and oral communication skills are a must! Experience on a technical help desk is preferred, but not required.

Several weeks of technical training will be provided. There will be opportunities to obtain SUN Certification.